Customer Account Manager at Unilever

Top Employer
Duration
Placement Year (10 Months+)
Region
Leatherhead South East
Review Date
Salary
£20,000 - £21,999
Roles
Sales

Connect with this company

Unilever is a Top Employer

7.8/10

The Role
9.3
Organisation
8.2

Socialising

5.0

The Role

Role Description

Manage sales of our Beauty and Personal Care brands to my retailer.

1. To what extent did you enjoy your work placement or internship?

I really enjoyed my placement! I had the opportunity to work with major household brands which was really exciting. Every project that I worked on was different to the last and the variety of work really helped to keep the placement fresh and exciting. We had lots of responsibility and everyone you met was very friendly!

9/10

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2. To what extent did you feel valued by your colleagues?

The beauty of the placement scheme is that my role would have been a job given to a normal member of staff meaning that the work you do is really valued. My team were incredibly close and really made moving for the placement much easier than I expected. All in all we are like a family and i couldn't feel more valued.

10/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

My manager is great. He's always available when I have questions and has really helped me to develop over the course of the placement . We have a really good relationship and he regularly signs me up to training that he thinks will be beneficial to my development which is such a help!

10/10

4. How busy were you on a daily basis?

I was very busy and was never short of something to do. Most people do have to work late occasionally but there is never any pressure to do so if you had plans that evening you can always make them! You don't get much quiet time but you're also never short of something to do!

7/10

5. How much responsibility were you given during your placement?

Loads. I was allowed to visit customers without my manager and also to present to major stakeholders within the business. I owned my category within the business and was allowed to develop a relationship with my retailer in whatever way I thought was best! Overall I was surprised by the level of responsibility that I had and I've really enjoyed it!

10/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I think the skills that i have developed will really help me n the future. I've gained a strong understanding of how any major FMCG retailer works from finance to managing customers and I think this grounding will really help me to progress in the industry. The trainings were excellent and I can't believe how much I've developed.

10/10

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The Organisation

7. What was the general atmosphere in your office?

Everyone in my office was really friendly and there is a definite team spirit. There aren't many nights out but so long as you know people outside of work its fine. My team had a real family feel which was lovely but I guess the office could have been a bit more social in terms of outside of work socializing.

7/10

8. How well organised was the overall work placement or internship set up?

The placement is really well organised. HR take you through what you should expect at the start of the placement and then your manager and the lead for your function of the business make sure that everything goes smoothly. The only downside is that you don't get much info on what you'll be doing until you get there on the first day which can be a bit tough!

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

We had lots of role specific training but the real investment is in your purpose. Purpose is a huge thing at Unilever and everyone has the chance to go on a purpose workshop to help you develop yours. Your purpose is really what gets you up in the morning, the reason your alive and once you have found it your really encouraged to bring it int your day to day role which is really motivating.

9/10

10. What were the perks on your work placement?

  • Flexi Time
  • Subsidised Canteen
  • Sports and Social Club
  • Subsidised/Company Gym
  • Financial Bonus
  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Above 25 days holiday
  • Working from home
8/10

11. How appealing are future employment prospects within the organisation?

They are really good, there is the opportunity to get fast tracked on to the assessment center for the Unilever Future Leaders Program (UFLP) which is the graduate scheme. If you've impressed in the area you've been working in you might also be offered a job back in your team straight out of uni! Once you're in your career progression is pretty fast too!

9/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

the social scene wasn't the best. Most of my team were quite old and there were few events with the other placement students. I guess that's the trade off for the exposure and development that you get on the placement. I think it might have been different if you were in the central London office though.

3/10

13. What was the cost of living and socialising in the area you worked in?

Its London (or near enough) so its very expensive, especially if your used to northern prices! That being said if you're sensible with your money you can still do a lot, just don't expect to be living a luxury lifestyle. Getting to work can be a bit pricey because you'll probably have to get the train or drive in but we work from home on a Friday so at least you don't have to pay everyday!

5/10

14. What was the Nightlife like in the area you worked?

Leatherhead where the office is located is nicknamed leatherdead as there's not much going on but if you live nearer to London (which most people do and i would 100% recommend) then there are much better options for night life with nights in central London being a regular occurrence. So all in all Okay but not great if you love cheap nights out!

5/10

15. Were there many opportunities to get involved in activities outside of work?

There were lots of charity events. There is a great walk through London each year that your encouraged to get involved in and we also had a rounders tournament. Then there is also the opportunity for you to get involved in the social side of your team, organizing team events and away days which is nice.

7/10

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