Business Improvement Analyst at CrossCountry

Placement Year (10 Months+)
Birmingham West Midlands
Review Date
£14,000 - £15,999
Business Analytics Education/Teaching Environmental Human Resources Logistics and Operations Public Relations

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The Role



The Role

1. To what extent did you enjoy your work placement or internship?

I thoroughly enjoyed my placement at Cross Country. I liked seeing all the theories that I had learnt at school/university in practice and learning about how the rail industry works.


2. To what extent did you feel valued by your colleagues?

I felt valued by my colleagues throughout the business, as I was given lots of tasks and projects which had a large impact on the business.


3. To what extent were you given support and guidance by management/your supervisor(s)?

At Cross Country I had a line manager who would support and guide me with any work issues and we had a placement co-ordinator to support and set up events to help develop.


4. How busy were you on a daily basis?

I always had enough work to keep me going on a daily basis. My role only had a certain amount of core activities and the rest was project work so it was mainly up to myself to ensure I met the deadlines which I had been set.


5. How much responsibility were you given during your placement?

I was given as much responsibility as I wanted, but I always had support around me whenever it was required.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

It will definitely help me with both studies and futures. In my first few months back at university, I have already noticed things which relate back to scenarios at my placement.


The Organisation

7. What was the general atmosphere in your office?

Atmosphere was always very friendly, especially within my department.


8. How well organised was the overall work placement or internship set up?

Very well organised placement scheme, for any events we were given plenty of notice to organise our time appropriately.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

The company invested in several training courses bespoke to our personal needs.


10. What were the perks on your work placement?

  • National Travel
  • Company Parties/Events
  • Above 25 days holiday
  • Travel loan

11. How appealing are future employment prospects within the organisation?

Future employment prospects are appealing as everyone within the business tries to help you improve.



12. Was there a good social scene amongst any fellow placement students/colleagues?

Yes, we had a group which would always try to meet outside of work whenever possible.


13. What was the cost of living and socialising in the area you worked in?

Was reasonably cheap as I lived at home and commuted into Birmingham, especially having free train travel.


14. What was the Nightlife like in the area you worked?

Nightlife in Birmingham is very good. There are lots of options to choose from!


15. Were there many opportunities to get involved in activities outside of work?

Yes there was opportunities to take part in activities with colleagues outside of work, which I still meet up with some.