Internship – Consultative Sales Review

by Telefonica (O2)

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.4/5
  • The Role
    3.4
  • The Company
    3.5
  • The Culture
    3.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • It wasn't what i expected a placement to be like even if i was only on customer service it was so much like a real job with responsibility ect this was my first placement and insight into work and it was a really good place to start

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • They were really nice but we didnt see each other out of the placement over than two of them around university like just saying hello

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My manager was helpful but the support from supervisors was really good

    4/5
  • 4. How busy were you on a daily basis?

    • As it's customer services it was normally local customers ringing up but there was never a half an hour the phone wouldn't ring and other then that we had to make the coffee up for the machine and clean around our desk.

    3/5
  • 5. How much responsibility were you given during your placement?

    • I suppose a lot i answered most calls so got bonuses etc which was always handy

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • They were such different skills i didn't even know you got taught skills on how to answer a phone or what to say ect as well as a manual and computer skills which yeah defiantly something different and a very useful skill

    3/5

    The Company

  • 7. What was the general atmosphere in your office?

    • It was actually amazing seeing as most people worked really long shifts after uni so that was a good side they were always up for a laugh and joke around when nobody rang up and needed help.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • very good if there wasn't phone calls there was emails if there wasn't emails there's coffee and tidying around to be done

    3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • A lot like a phone manual a new phone contract a computer manual training once a fortnight for first few weeks

    4/5
  • 10. What were the perks on your work placement?

    • Subsidised Canteen

    Financial Bonus
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • I'd look into to it as its a good job to have if you don't really like seeing many people

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • As most of them were students it was a good vibe no big serious hassle

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I'd say bang in the middle really it didn't change from before placement or university but because it wasn't a part time thing like Id be at work after uni nearly 3 days then my day off from uni I'd be in work for 11 hour shifts so socialising was around placement and in it

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • The nights i got out were brilliant Its were i met my beautiful fiance so I couldn't ask for anything better from that

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Different things like doing advertising in towns and lots of other things

    3/5
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Details

Internship (1 Month+)

North East

January 2015

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