Customer Insight Analyst at Lloyds Banking Group

Top Employer
Duration
Placement Year (10 Months+)
Region
Halifax Nationwide
Review Date
Salary
£18,000 - £19,999
Roles
Banking - Retail Banking/Finance Business Analytics Marketing
Lloyds Banking Group is a Top Employer

7.3/10

The Role
7.5
Organisation
7.4

Socialising

6.8

The Role

Role Description

To pull data from the LBG data warehouses to analyse and produce actionable insight. I worked on the Savings product so my role did affect pricing and product decisions.

1. To what extent did you enjoy your work placement or internship?

I was given a high level of responsibility but sometimes had to work under a lot of pressure. I was given the opportunity to fully involve myself in the business and the work was interesting.

7/10

2. To what extent did you feel valued by your colleagues?

My colleagues were really welcoming and everyone was treated equally in the business no matter what level they were.

9/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

There were so many development resources available, you were allocated a development manager along with your line manager. We had CV review sessions and mock interviews etc.

9/10

4. How busy were you on a daily basis?

Always busy! After getting used to the role, there never really was a quiet day. But I was given a lot of advice on time management and how to prioritise my work.

3/10

5. How much responsibility were you given during your placement?

I was given a high level of responsiblity even though LBG is such a large business. The analysis that I produced did help make pricing and product decisions and affected our customers.

8/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

Working within LBG has been an invaluable experience. I received plenty of advice on graduate recruitment processes to help me find a job after I graduate and I will be able to use the technical skills I have learnt in the future.

9/10

The Organisation

7. What was the general atmosphere in your office?

We had lots of team lunches and various social events. Atmosphere was occasionally a bit down especially after the restructure.

8/10

8. How well organised was the overall work placement or internship set up?

LBG were very organised however we were employed through Reed who made many mistakes and caused numerous problems. I would avoid Reed in the future!

7/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

There is a whole Academy dedicated to training and development - however a lot of the courses are now online instead of face to face.

7/10

10. What were the perks on your work placement?

  • Flexi Time
  • Sports and Social Club
  • Subsidised/Company Gym
  • National Travel
  • Company Parties/Events
  • Staff Sales/Staff Shop
6/10

11. How appealing are future employment prospects within the organisation?

I have been selected as one of the placement students who they'd like to help get on the graduate scheme - if you perform well in your placement there are loads of opportunities to choose from within the business!

9/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

I was based in Halifax where there were only two placement students, we did still hold various social events such as a Summer BBQ and Christmas Party with the team. In Bristol there were about 15 placement students so there was a very good social life, we did get to travel for the key events such as the annual Summer Pub Rally, Christmas Party and Summer Ball.

8/10

13. What was the cost of living and socialising in the area you worked in?

No more expensive then anywhere else!

8/10

14. What was the Nightlife like in the area you worked?

Halifax can be a bit dull... Bristol had a good nightlife when we travelled down.

3/10

15. Were there many opportunities to get involved in activities outside of work?

Lots of sports and social clubs to get involved in - I'd recommend the running club!

8/10