Customer Insight Analyst at Lloyds Banking Group

Top Employer
Placement Year (10 Months+)
Halifax Nationwide
Review Date
£18,000 - £19,999
Banking - Retail Banking/Finance Business Analytics Marketing
Lloyds Banking Group is a Top Employer


The Role



The Role

Role Description

To pull data from the LBG data warehouses to analyse and produce actionable insight. I worked on the Savings product so my role did affect pricing and product decisions.

1. To what extent did you enjoy your work placement or internship?

I was given a high level of responsibility but sometimes had to work under a lot of pressure. I was given the opportunity to fully involve myself in the business and the work was interesting.


2. To what extent did you feel valued by your colleagues?

My colleagues were really welcoming and everyone was treated equally in the business no matter what level they were.


3. To what extent were you given support and guidance by management/your supervisor(s)?

There were so many development resources available, you were allocated a development manager along with your line manager. We had CV review sessions and mock interviews etc.


4. How busy were you on a daily basis?

Always busy! After getting used to the role, there never really was a quiet day. But I was given a lot of advice on time management and how to prioritise my work.


5. How much responsibility were you given during your placement?

I was given a high level of responsiblity even though LBG is such a large business. The analysis that I produced did help make pricing and product decisions and affected our customers.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

Working within LBG has been an invaluable experience. I received plenty of advice on graduate recruitment processes to help me find a job after I graduate and I will be able to use the technical skills I have learnt in the future.


The Organisation

7. What was the general atmosphere in your office?

We had lots of team lunches and various social events. Atmosphere was occasionally a bit down especially after the restructure.


8. How well organised was the overall work placement or internship set up?

LBG were very organised however we were employed through Reed who made many mistakes and caused numerous problems. I would avoid Reed in the future!


9. In terms of personal training and development, to what extent did the company or firm invest in you?

There is a whole Academy dedicated to training and development - however a lot of the courses are now online instead of face to face.


10. What were the perks on your work placement?

  • Flexi Time
  • Sports and Social Club
  • Subsidised/Company Gym
  • National Travel
  • Company Parties/Events
  • Staff Sales/Staff Shop

11. How appealing are future employment prospects within the organisation?

I have been selected as one of the placement students who they'd like to help get on the graduate scheme - if you perform well in your placement there are loads of opportunities to choose from within the business!



12. Was there a good social scene amongst any fellow placement students/colleagues?

I was based in Halifax where there were only two placement students, we did still hold various social events such as a Summer BBQ and Christmas Party with the team. In Bristol there were about 15 placement students so there was a very good social life, we did get to travel for the key events such as the annual Summer Pub Rally, Christmas Party and Summer Ball.


13. What was the cost of living and socialising in the area you worked in?

No more expensive then anywhere else!


14. What was the Nightlife like in the area you worked?

Halifax can be a bit dull... Bristol had a good nightlife when we travelled down.


15. Were there many opportunities to get involved in activities outside of work?

Lots of sports and social clubs to get involved in - I'd recommend the running club!