Technical Inside Sales Engineer Review

by Cytiva

Rating

3.8/5
  • Skills
    3.3
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    3.8
  • Your Impressions
    3.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • Provide technical and commercial support to both new and existing customers, over the phone and email. This includes: Providing quotations Answering relevant queries about the Cytiva product range Communicating with other engineers for custom products Identifying and explaining relevant documents to be sent to customer. Carrying out calculations using company software to appropriately size pressure housings, while seeking the correct information from the customer. Working together with colleagues for more complicated enquiries.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • I have much improved my communication and organizational skills Technical knowledge on filtration which closely relates to 'Fluids and Thermodynamics' unit at university. I have learnt multiple softwares including Salesforce, SAP and CRM Technical knowledge on the background of Biopharmaceutical processes I also improved problem solving skills when dealing with technical problems/queries

  • How would you rate the training provided during your experience?

    • 3/5
  • How would you rate your development of industry-specific skills during the experience?

    • 3/5
  • How would you rate your development of personal / soft skills during the experience?

    • 4/5
  • Please rate how these skills have helped you in your career development

    • 3/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • Yes, I was dealing directly with customers often independently from very early on. It ranged from very simple work to more complicated projects.

  • Please rate how meaningful the work you were doing was

    • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • I am in a small but tight-knit team who are always there to help and guide if needed. I also have support from my mentor outside of my team.

  • How would you rate the support and guidance from your line manager?

    • 5/5
  • How would you rate the support and guidance from the wider team?

    • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • It is a friendly company to work for but there could be more social events in or outside of work.

  • How would you rate the inclusiveness of the culture?

    • 4/5
  • How would you rate the social opportunities?

    • 3/5
  • How would you rate the diversity initiatives?

    • 4/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • I did enjoy the placement however the work can get repetitive at times, but it depends on what comes in from customers. It was good to know that the work I did was meaningful for the company

  • Please rate your level of enjoyment on your placement / internship

    • 3/5
  • Please rate how your experience met your expectations

    • 4/5
  • Please rate the future employment prospects at Cytiva

    • 3/5
  • 7. Would you recommend Cytiva to a friend?

    • Yes

  • 8. What advice would you give to others applying to Cytiva

    • I have an engineering background, a lot of the work I did heavily relates to Biopharmaceuticals, so it is great if that is an interest of yours. When applying make sure to be enthusiastic and proactive especially in group tasks.

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Details

Placement (10 Months+)

Engineering, Pharmaceutical, Sales

South East

June 2023

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