Commercial Manager at Marks & Spencer

Duration
Placement Year (10 Months+)
Region
Westminster Central London and City
Review Date
Salary
£20,000 - £21,999
Roles
Retail

5.7/10

The Role
6.2
Organisation
6.0

Socialising

4.8

The Role

1. To what extent did you enjoy your work placement or internship?

I enjoyed working with a variety of different people and having responsibilities from day one. I worked in several stores across central London with hundreds of different colleagues. However, it took me a while to adjust to the demands and expectations of the role.

4/10

2. To what extent did you feel valued by your colleagues?

I felt most valued when I was given accountability and responsibility, namely in the form of holiday relief towards the end of my placement. However I also had instances where I was left to my own devices with no clear role or direction.

6/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

This depended on who I was working with and the level of responsibility I was given. Some line managers were great mentors and enablers. They would schedule regular feedback sessions and ensure I had adequate training. Others would do little to assist with my development unless prompted.

5/10

4. How busy were you on a daily basis?

In retail no day is the same so this would depend on various factors. This included the level of responsibility I was given, the store schedule, customer queries, management requests and store visits. On my busiest days I would barely have time to to squeeze in lunch. On my quietest days I would be going through the motions.

5/10

5. How much responsibility were you given during your placement?

Over the course of 12 months I completed holiday relief for a Foodhalls with 50+ employees and line managed 3 floors of clothing and home. I led store visits from regional managers and I was accountable for customer service satisfaction in an Oxford Street Branch.

8/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I have yet to return to university but I am confident the skills I have developed will assist me in the future. The level of responsibility I was given and the steep learning curve I experienced has given me confidence for my final year and future job opportunities.

9/10

The Organisation

7. What was the general atmosphere in your office?

I would describe the atmosphere as professional. Generally everyone is very busy so converstaion is directed towards work.

5/10

8. How well organised was the overall work placement or internship set up?

The structure of the placement is well organised. I was given a workbook which outlined my attachments. I spent the first 5 months training alongside managers. However, I was responsible for my learning and sometimes I felt as if I wasn't given enough time and support to understand aspects of the role.

7/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

I spent 5 months attached to various business units and had access to several workshops during the year. I was assigned a mentor and I had quarterly milestone reviews.

7/10

10. What were the perks on your work placement?

  • Staff Sales/Staff Shop
7/10

11. How appealing are future employment prospects within the organisation?

Although I didn't particularly enjoy the role I am grateful for everything I have learnt this year and I recognise how valuable it will be in the future.

4/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

For the first 3 months I worked with other placement students and grads who have since become good friends. Unfortunately, after 3 months they sent us our separate ways. I spent the majority of my placement working with colleagues who were significantly older than me.

5/10

13. What was the cost of living and socialising in the area you worked in?

I lived at home for my placement year but anywhere in London is expensive.

4/10

14. What was the Nightlife like in the area you worked?

Working on Oxford Street there are loads of options.

8/10

15. Were there many opportunities to get involved in activities outside of work?

Aside from the odd charity day, not that I was aware of.

2/10