Front desk clerk Review

by Smoke Tree Ranch

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.3/5
  • The Role
    3.3
  • The Company
    3.3
  • The Culture
    3.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • There were times when i found the job very quiet which was boring but overall it was very enjoyable due to the friendly team i worked with and satisfied guests.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • All of our team got on well and worked very well together when dealing with problems. I also felt our manager was very encouraging and motivating.

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • They were always keen to listen to my opinions and if i asked to work in certain areas to meet adademic goals they were very helpful.

    4/5
  • 4. How busy were you on a daily basis?

    • there were times when we were really quiet and then really busy but i think this would be the case in any resort hotel due to the nature of the business being primarily leisure.

    2/5
  • 5. How much responsibility were you given during your placement?

    • at the start i didnt have much responsibility as they were trying to ease me in gently to a new job which i was not familiar with but by the end i was doing shifts on my own and trusted to make decisions without my manager.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • working abroad was very helpful in increasing my confidence which will help me in my future career. in terms of improving decision making skills, the job was beneficial however i didn't get to work in many other areas which may have improved my understanding of the hospitality industry.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • as mentioned before, everyone got on really well and made it a fun working environment.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • it was very well organised. We had a welcome BBQ for the interns the day after we arrived to meet all the management. then training began the following day. this started as training for all departments and then we did training individually with our departments. we also had help with getting our social security numbers and getting to know the area.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • as the placement was only 6 months and the company recruits new people every season there wasn't really any additional training offered.

    3/5
  • 10. What were the perks on your work placement?

    • International Travel
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • i would love to work there again but due to visa restrictions this probably wouldn't be possible. i also found that the area was really good for 6 months but may get boring as there wasn't much to do and you need a ar to get everywhere.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • there were 11 interns who all lived on the ranch for the 6 months so we all became very good friends and did alot together. the ranch also arranged nights out bowling and to the cinema for us.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • it was reasonably cheap compared with the UK.

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • The nightlife was quite low key. there were a few bars in Palm Springs but they were mainly for older people and you needed a car to get to the few clubs nearby. there were lots of nice restaurants though.

    2/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • the only activities were those mentioned above- bowling, cinema but because it was quite a small workforce there weren't any sports teams or anything like that.

    3/5
    Report this review

Details

Placement (10 Months+)

International

September 2008

View More Reviews