Customer Service Marketing Placement

by BSH

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Deadline: 31st January 2021
Salary: Competitive
Length: Placement (10 Months+)
Roles: Market Research, Marketing
Location: South East
City: Milton Keynes

Customer Service Marketing Placement

Are you looking for an opportunity with a leading global business? If the answer is YES, BSH are recruiting for Customer Service Marketing Intern to join the team.

At BSH, we improve quality of life across the globe with our innovative home appliances, exceptional brands, and superior solutions. We are very proud of our history and what makes us the company we are today, we also have huge ambitions for the future and want to continue our growth and innovation to remain at the leading edge of our industry. Most important, however, are the people who make up BSH. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. We are looking for people who share this passion, enthusiasm and collaborative approach to join our team. You will be entitled to a highly competitive basic salary and a great range of benefits including:

  • Bonus Scheme
  • Enhanced holiday entitlement
  • Contributory pension scheme
  • Access to BSH reward website with discounts on retailers, holidays etc.
  • Training and development opportunities

What are we looking for?

As the successful Intern you will based in the Customer Service Marketing department and will play key role in various marketing activities and projects throughout your internship to promote our appliance repair service, and the sales of our spare parts, accessories and cleaning and care products. The role will also include:

  • A strong online focus, specifically on our branded websites (Bosch, Siemens, NEFF, and Gaggenau) and their respective online stores, but you will also be required to assist with the creation and delivery of offline marketing materials as necessary.
  • You will be responsible for marketing analytics and competitor analysis to report on department performance and campaigns run, and identify future opportunities for growth and development in an increasingly competitive market.
  • You will have the opportunity to develop your e-commerce knowledge and skills through the implementation of promotional offers and vouchers on our customer service products, management of products within our online stores ensuring that their information is optimised, accurate, and up-to-date, and releasing new products to our online stores and promoting them to our customers.
  • You will have the opportunity to develop strong working relationships with various departments, teams, and colleagues within BSH both locally and internationally, and also with our external creative, web, and Google agencies.

Who are we looking for?

The successful candidate will be enthusiastic, driven and able to demonstrate their interest in marketing activities and have some previous experience within a marketing role. They will also:

  • Have a creative flair and the ability to translate ideas into action
  • Thrive when working on own initiative and without supervision
  • Display strong IT skills
  • Have excellent analytical skills with the ability to prepare reports and meaningful analysis on which to base informed conclusions with recommendations for improvement
  • Be able to monitor competitors, and work to develop own knowledge of the market
  • Have meticulous attention to detail with excellent English language skills
  • Be an effective team player
  • Be well organised with the ability to multi-task
  • Have previous experience within a marketing role with strong online/digital experience would be desirable
  • Be working towards a marketing degree

If you share our values and have the drive and enthusiasm to help us fulfil our vision of significant growth, we would like to meet you. Please click APPLY now to register your interest in the role of Customer Service Marketing Intern.

About BSH

BSH Home Appliances Ltd is a subsidiary company of BSH Hausgeräte GmbH, the largest manufacturer of home appliances in Europe and one of the leading companies in the sector worldwide. The group was founded in 1967 and since the beginning of 2015 BSH exclusively belongs to the Bosch Group, headquartered in Munich.

BSH Home Appliances Ltd offers a complete range of kitchen appliances from cooking, refrigeration, laundry and dishwashers through to small kitchen appliances, vacuum cleaners and home comforts from four brands, Bosch, Siemens, Neff and Gaggenau. We are responsible for all sales and marketing activities in the United Kingdom and the Republic of Ireland. Our headquarters are based in Milton Keynes, with a state of the art warehouse. Our new Central Customer Hub (CCH) is located in Corby, having the largest footprint of any warehouse to be built in the UK in the past five years. Not forgetting the prestigious Gaggenau showroom in the heart of London, as well as an office in Dublin.

How to apply

To apply for this role and to find out more, please click on the apply button.

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