Customer Technology Internship

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Customer Technology Internship

Come join our enthusiastic and vibrant Customer Technology team and gain experience across our modern ecosystem, providing our business with the tools and systems to deliver outstanding products and first class service to our customers.

You will have the opportunity to learn about some of the exciting technologies we’ve been working with recently, for example:

• Microsoft Azure Cloud
• Serverless Frameless
• HD Insight
• Databricks Analytics platform, Spark etc
• Tensorflow
• Salesforce
• React.js
• Storybook
• AppDynamics
• Kubernetes
• Adobe Experience Manager
• Google & Adobe Analytics

During the 8 week internship, and you will have the opportunity to work in one of the following teams: Engineering, Delivery, Software Development Engineer in Test (SDET), Business Analysis or Data Analytics.

Every day is different - from running user research on new products that are coming to market; developing customer, advisor and operational experiences; to making new components and releases live in our production environment. As an intern, you will make valuable contributions to your team and will be involved in a variety of tasks.

Each intern will have a buddy from our graduate cohort who will provide informal support and promote integration with the M&G Plc family. You’ll also have the opportunity to attend networking and social events which are essential for promoting the work life balance encouraged at M&G Plc.

What we’ve been doing recently

We’re making a series of significant changes across the Customer & Distribution team to make M&G Plc the best loved and most successful savings and investments business. These changes are part of our ongoing strategy to modernise the business so that we can enhance our reputation for innovation, reduce costs and become a truly digital business.

• Enabling our teams to deliver at pace and with minimal friction on our secure public cloud flatform, enhancing our CI/CD proposition every day
• Developing and training natural language conversational interfaces to give our customers a smooth experience, and our sales people a major productivity boost
• Working in multi-discipline feature teams, supported by skilled and enthusiastic specialist teams of designers, analysts, product managers, user experience specialists and information security experts
• Ensuring a consistent and enthralling customer experience through our migration to Digital Experience
• Building in quality, speed and visibility from the start through automation of our software delivery processes
• Collaborative engagement to deliver the best possible products for our customers and colleagues
• Sharing a modern journey-led experience with our internal and partner financial advisors, allowing them to spend more time understand their own customers needs and deliver an all-round excellent customer experience
• Realising a visually appealing customer-facing portal for our pension and savings customers, helping them to understand their assets, projections and options to draw down against their portfolio

What we’re looking for

Be happy to help: We all need help from time to time. Sometimes we don’t know it. We make it a point to look out for each other. Caring for each other and being helpful to one another is the foundation of our culture

Take pride in your work: Our future is fuelled by experiences made with passion and creativity. Passion inspires, motivates and makes magic happen. Big or small changes, they are all worth it.

Collaborate: We work together to achieve the best results and we’re looking for people who thrive as part of a team, who loving sharing their ideas and listening to others.

Adaptable and Innovate: The world of technology is constantly changing; we want people who can bring in new ideas and new ways of thinking; who can help us innovate and grow our business. We value everyone’s contribution and work in an environment that allows everyone to make a difference.

What you can expect

We are a home to people with big smiles and small egos. Be kind, be humble, be supportive and professional – always!

At M&G Plc we work hard to create an environment that enables everyone to flourish and actively encourage diversity across the business. If you share our values, are passionate about technology and are a penultimate year undergraduate headed for a 2:1 at undergraduate degree level, then get in touch to start your M&G Plc journey.

We are unable to provide sponsorship for internships. However, if you're in full-time education in the UK under the Tier 4 (General) category, current regulations may permit you to take on temporary employment during holiday periods or as part of your studies.

At M&G Plc Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.

Start date: 21 June 2021

We assess applications as we receive them so we encourage you to apply as soon as possible.

Benefits

• Competitive compensation package
• 8% non-contributory pension plus up to 5% matching
• Life Assurance & Death in Service
• Support, feedback and development programmes to help you reach your full potential
• Flexible culture and ways of working
• Focus on health & wellbeing
• 30 days holiday as standard (excluding bank holidays), with the ability to purchase an additional 5 days
• Time off when you need it includes carer’s leave, faith leave, grandparent leave and career breaks
• 4 week back-to-work transition for new parents: work 80% of your contractual hours, be paid for 100%
• New parents receive up to 26 weeks’ full pay while on leave
• New parents can take family leave in flexible blocks within the first year of birth/adoption

About M&G plc

M&G Plc has gone through an exciting and challenging journey over the past year, with huge ambition and international growth at its core. The Technology team underpins almost every element of M&G Plc’s strategic direction through its support of the transformation agenda and providing a stable foundation for the business.

Not only do we advise, implement and support excellent technical platforms, we also work hard with our business partners to drive the transformation of our organisation to meet our customers’ expectations of speed, information and value for money.

Our industry is not standing still, and neither are we; digital disruption is a huge opportunity and it is an incredible time to work in financial technology.

How to apply

To apply for this role and to find out more, please click on the apply button.