Front Office Placement at Hilton

Placement Year (10 Months+)
Application Deadline
31st March 2019
East Midlands Greater London Scotland West Midlands
Edinburgh, London, Bristol, Cobham, Croydon
Role May Involve
Food and Drink Leisure and Hospitality Transportation Travel and Tourism

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Hilton Overall Rating

- 6 reviews

Front Office Placement

What will I be doing?

Hilton’s Front Office teams are responsible for every guest’s first impression when walking through the doors of our hotels. Therefore as a Front Office Intern, you will be able to develop excellent customer service skills through regular guest interaction. As an Intern you will be the face of our hotel and ensure a memorable reception experience for Guests. Some of the tasks involve: The check in/check out of guests, dealing with guest inquiries, informing guests about hotel room categories, room rates, packages, promotions and other hotel facilities as well as maximising room occupancy and use up-selling techniques to promote hotel services and facilities.

What are we looking for?

All of our Hotel internships are open to students currently enrolled to university and looking to complete a 12 months placement as part of an undergraduate degree. We are a people’s business and we are looking for highly motivated individuals looking to join the hustle and bustle of our exciting hotels. No two days are the same and we guarantee that you get to work with a team that will make you feel welcome and support you on your journey as an Intern. We are looking for individuals that understand that we are a 24/7 business which also includes shift work. Furthermore, we are looking to recruit students that are interested in a long-term career with us and therefore motivation, ambition, resilience and a keen interest in hospitality is an absolute must.

What is it like to work for Hilton?

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry? We are Hilton! We are Hospitality! We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of Great places to work, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career after graduating from University.

Hotel locations and Internship opportunities across the UK& Ireland, we are offering excellent Internships in many different locations and departments. Below is an overview of the Hotel internships that we are offering, all for the duration of 12 months, starting in July 2019, and suitable to students currently enrolled to an undergraduate University degree.

Application Process

When you submit your application, we will ask you to answer a number of questions based on your eligibility to work in the UK and your current situation. Furthermore, you will be asked to specify your preference with regards to your internship and the region, hotel and department. Once you have submitted your preferences, we will review your application after March 31st and put your submission forward to the respective hotels that you have selected. Once you have successfully passed the hiring manager review, the hotel will then reach out to you, to schedule an interview.

About Hilton

With thousands of hotels in over 106 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

How to apply

To apply for this role and to find out more, please click on the apply button.