Technical Analyst (Information Technology) Placement

Job Details

View similar jobs

Technical Analyst (Information Technology) Placement

Experian IT Services has a unique place in the Experian organization, providing information technology (IT) solutions which align to business needs both internally and for customers. Our services include Global Corporate Systems & Services (GCSS), Service Excellence, Employee IT, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Security and Operations.

The Service Excellence team is particularly focused on the tools that the business needs to deliver a great service to our internal and external customers. As a unit we provide global service management platforms to enable IT service management including incident, problem and change management, emergency call out systems, reporting, dashboarding and service catalogue and many other essential services to Experian in 43 different countries. The team also delivers 24 hour systems monitoring and analytics capabilities to a broad spectrum of business units, and Mainframe automation to boot along with project and portfolio management and support platforms.

Role Overview

The Service Excellence team are seeking a Trainee Analyst (Placement Student). Experian has implemented innovative products and services so the student will have exposure to world class products, services and vendors as well as observe or participate in innovative projects working along- side seasoned professionals and business stakeholders.

The precise responsibilities and scope of work will take into account the students courses and experience/skills. Therefore, we are not seeking to be too prescriptive in terms of the candidate profile at this stage. Whilst most suited to Computer Science or Business Information Systems students this does not prevent other students such as Business Studies or Engineering students from applying.

Key Responsibilities

• Contribute to the day to day implementation, development and support of Service Central project.
• Maintain documentation where relevant
• Develop innovative solutions and introduce new functionality to the business
• Contribute to or deliver improvements in service management
• Delivering or contributing to the wider transformation project
• Depending on experience and active projects.
• Establish, participate, and maintain relationships with business units and business analyst experts in order to remain apprised of direction, project status, architectural and technology issues, risks, and function/integration issues.
• Perform development, testing, implementation, documentation as it relates to Service Central platform. This may include design and implement enhancements including creation of custom objects, workflows, email alerts, and integration with on premise or third party solutions using Web Services, REST and so on
• Support integrated applications with an understanding of system integration, test planning, scripting, and troubleshooting.
• Identify potential process improvement areas and suggest options and recommend approaches.
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business. Take personal responsibility to ensure that you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
• Participate in performance management with Tutor and Hiring Manager as per the policy of the college/university.

What we offer

Here at Experian, we believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we'll give you a very competitive base salary and a range of benefits as soon as you join.

On top of your base salary, we offer:

• Performance related bonus scheme
• 25 days' annual leave
• Generous contributory pension
• Retail discount schemes
• 3 Community involvement days per annum

Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, experience, physical ability, age or thinking style. Our talent strategy reflects our commitment to searching the globe for the very best candidates so that we can innovate and deliver the needs of our increasingly diverse clients and consumers. Our progressive policies, such as flexible working hours, ensure that our employees can flourish no matter what their individual circumstance.

About Experian

Challenging. Inspiring. Life-changing. Be part of Experian’s vision and experience a career that encompasses all of this and more.

Our world is built on data. It’s all around us, growing in power and influence every day. We believe data has the power to change lives. By helping people and organisations make the most of their data, we can make a positive difference to our society and communities.

During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

How to apply

To apply for this role and to find out more, please click on the apply button.