IT Placement
by Caterpillar
Job Details
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About Caterpillar
Since its inception in 1925, Caterpillar has grown to be the world’s leading manufacturer of Construction and Mining Equipment and a leading global supplier of diesel and natural gas engines and industrial gas turbines. Caterpillar manufactures more than 300 products in 23 countries and serves customers in 200 countries worldwide. Our global presence extends to every continent with over 480 facility locations. We employ more than 10,000 people within the UK, meaning this represents the largest base for Caterpillar outside the United States.
IT Placement
Spending your placement within the CAT Global Information Services (GIS) team will give you a broad experience in all disciplines of IT, covering IT projects , Incident and problem/change Support, Desktop Support, and Service request management.
IT Business Systems Analyst
You will have the opportunity to work on multiple IT projects across globally located Business units, working as part of a Global diverse team, working with Project Managers and Technical Leads following departmental processes. You will be responsible for gathering requirements, analysis, functional design, development specifications and testing.
IT Business Systems Support Analyst
As part of the team based in Peterborough you will be required to provide operational support across multiple globally used applications using ITIL processes including incident, problem and change management.
As part of the UK Support team you will be required to provide support at the contracted site and also remote support for any other Caterpillar site within the EMEA region. The role will cover desktop hardware, software, telephony support (depending on site location), printing and knowledge of ITIL. You will also have involvement in programmes to migrate operating system and replace hardware at “end of life”. You may have the opportunity to travel to different sites in the UK to provide support and will work within global or regional teams to provide functional, cross-location support for specialised areas such as servers, network, service management, projects etc.
The Person
Knowledge of networks PC software and hardware is essential. You should be motivated and quality driven, able to work independently using initiative within defined areas. Skills in fault finding and using logical methodologies as well as the ability to interact with people from the business at all levels would be advantageous.
Degree Disciplines Accepted: All Computing Subjects. You must be on track to achieve at least a 2:1.
How to apply
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The deadline has expired
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