Technical Support Analyst at Unilever

Top Employer
Duration
Placement Year (10 Months+)
Region
Port Sunlight North West
Review Date
Salary
£18,000 - £19,999
Roles
Computer Science Information Technology Sales

Connect with this company

Unilever is a Top Employer

7.2/10

The Role
7.5
Organisation
6.8

Socialising

7.2

The Role

Role Description

Data analysis and presentation on talent in the company, recruitment satisfaction and recruitment supplier day events.
- Creating a new Job Description template and guidelines for Line Managers.
- Researching possible employer brand awards to enter.

1. To what extent did you enjoy your work placement or internship?

I have enjoyed my placement due to the level of responsibility I was given. Each of my projects enabled me to progress and develop in the standards of leadership.

8/10

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2. To what extent did you feel valued by your colleagues?

I have felt valued in the team and made to feel welcome. Due to unforeseen circumstances however and a lot of restructuring there has been a lot of change within my team and my team have been really stretched in terms of resource. I have had 3 managers throughout my placement which has made it quite difficult for me at times, despite this I have been made to feel welcome and supported.

7/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

I have had 3 managers. My first manager was supportive and guided my through and we had a few one to ones which I found useful and I received a lot of constructive feedback which helped me to progress. My second manager was in two roles and was particularly stretched however she didn't sit down with me for any 1-to-1s, didn't review my work plan with me or offer guidance so during this period I didn't feel particularly supported. However, my current manager has been great and very supportive of me and we have regular one-to-ones. She has coached me through my work plan and been exceptionally helpful.

7/10

4. How busy were you on a daily basis?

I think I was given the right amount of work, my goals were stretching and helped me develop but nothing I couldn't achieve therefore I think it was the perfect balance.

8/10

5. How much responsibility were you given during your placement?

I was given quite a lot of responsibility and given tasks to manage by myself working with external facing clients as well as being given a large piece of work to do to prepare for an audit on site, which held a lot of responsibility in order to ensure it was completed in time and to a high standard.

7/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

The skills I have developed have been invaluable. From team work, communication, IT literacy and time management skills to name but a few I have obtained a lot of skills which are going to help me moving forwards in both my degree and career.

8/10

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The Organisation

7. What was the general atmosphere in your office?

Mainly a positive and supportive atmosphere however due to the restructuring and changes in management my team have been particularly overworked which has sometimes led to the atmosphere being a bit deflated at times.

7/10

8. How well organised was the overall work placement or internship set up?

I think my case was quite unique as due to unforeseen circumstances my manager who applied for me was off work when I was due to start, so I was moved location a week before I was due to start and they weren't expecting me and there has been changes in management etc. Despite this they have welcomed me into the team and got me up and running as soon as possible giving me a structured work plan with a lot to do and a lot of responsibility.

6/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

I haven't had any formalised training however the team are very knowledgeable and experienced and through shadowing and asking questions I have significantly developed in my knowledge of HR.

6/10

10. What were the perks on your work placement?

  • Flexi Time
  • Subsidised Canteen
  • Sports and Social Club
  • Financial Bonus
  • Company Parties/Events
  • Working from home
8/10

11. How appealing are future employment prospects within the organisation?

Very appealing, I would love to be able to come back in a year's time. Not only is my job fantastic but I enjoy working for Unilever as a whole as the culture and the energy in the office suits me perfectly and every day I look forward to coming in to work.

7/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

Yes, I live in a house with 3 other placement students and we regularly meet up and go out with another house of placement students. There is nothing "put on" by Unilever after the first week but this is OK because you can easily arrange things with other IPs anyway.

7/10

13. What was the cost of living and socialising in the area you worked in?

Liverpool is a very reasonably priced area for living and socialising. You can easily find a nice room for around 350 GBP to 400 GBP a month. The cost of living is also not that high.

7/10

14. What was the Nightlife like in the area you worked?

Liverpool nightlife is great and very cheap! There are some good pubs and restaurants around.

8/10

15. Were there many opportunities to get involved in activities outside of work?

Yes plenty, Unilever is really big on things like volunteering (the whole business took a day off to volunteer together this year) and there are other things like gym classes, sponsored cycle rides and lots more to get involved in outside of work.

7/10

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