Executive Management Trainee at HSBC

Top Employer
Duration
Internship (1-4 Months)
Region
Guildford, Surrey South East
Review Date
Salary
£18,000 - £19,999
Roles
Banking - Retail Customer Service Sales

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HSBC is a Top Employer

8.5/10

The Role
8.7
Organisation
8.6

Socialising

8.0

The Role

Role Description

Heavily involved in customer facing side of the retail banking business, advising customers on financial matters and promoting HSBC products such as savings accounts, business accounts, pensions and investment vehicles. There is development culture which encourages the student intern to develop leadership skills and learn how the management runs in a retail banking environment

1. To what extent did you enjoy your work placement or internship?

I thoroughly enjoyed every aspect of the placement and all the learning opportunities that it provided. I am confident that this is the business area that I want to specialise in after my degree.

10/10

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2. To what extent did you feel valued by your colleagues?

Every member of staff is valued by everyone from the managers to the audit checkers - there is a culture of team work, support and development where everyone is encouraged to learn about everyones individual contribution to the business.

9/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

The management provided guidance and support while allowing the intern space to develop as an individual and to make opportunities for themselves. I was allowed to do anything that I asked and was allowed to get involved in various business areas. I have not put 10 out of 10 for this one just because there were summer staff shortages and this had an impact on the time constraints for me spending time in certain business areas.

8/10

4. How busy were you on a daily basis?

As is true in any retail environment, you are as busy as you can be. There is always the opportunity to spend time interacting with customers and with online learning there is a constant stream on learning materials.
Again, as a side effect of there being a staff shortage, I did find the work repetitive on some levels but I would put that down to this being my second internhsip in a row in that environment. The 7 week placement is enough time for the intern to grow competent in their roles.

9/10

5. How much responsibility were you given during your placement?

Working in a global financial institution with a reputation to protect and industry standards to adhere to there is limited chance to really control the whole job but as i grew competent in the role, i was able to lead a small team of 2 or 3 junior staff. I also took advantage and implemented new business procedures which allowed me to displa and develope leadership and coaching skills to the rest of the team.

8/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I was able to put the management and retail theory from my degree course into practice and gained some invaluable and unique experience will will enhance my CV,

8/10

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The Organisation

7. What was the general atmosphere in your office?

During work hours there is a perfect balance of professionalism and social team working. Outside of the office there was a also a strong culture for out of work bonding and communicating.

8/10

8. How well organised was the overall work placement or internship set up?

The placement was all set up before I arrived and i was able to meet the manager and the staff that i would be working with a few weeks before i started to make the start easier. The managers knew what to expect from me as an intern. I have not put 10 out of 10 here becuase I did feel at times that I had to ask for things which I was expecting were a compulsory part of the programme such as certain training or meetings to attend.

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

If time allowed, I was able to learn about the business and not just the area I was working in. I was allowed to contact senior managers in different business areas and asking questions was encouraged.

9/10

10. What were the perks on your work placement?

  • Financial Bonus
9/10

11. How appealing are future employment prospects within the organisation?

I have been very fortunate and have been offered a part time contract while I complete the rest of my university degree. I am currently in the final stages of their gradate scheme application process where my internship will provide a valuable base.

9/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

Unfortunately, my branch was not in the london area but those intern in london formed a strong social network. The placement organisers also organised a couple of networking socuil events to interact with the other interns and share experiences.

8/10

13. What was the cost of living and socialising in the area you worked in?

Was not london prices but in line with the high commuter area. As is true with all areas, there are a variety of facilities in varying price bands.

7/10

14. What was the Nightlife like in the area you worked?

Several bars where there was a high population of working professionals in the early evenings.

8/10

15. Were there many opportunities to get involved in activities outside of work?

I was surpised how many opportunities there were to get involved in HSBC chatiry events. I was invited to take part in a sponsored skydive, bramble clearing at national reserve, working at career fairs and working alongside student recruitment.

9/10

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