Global Technical Support at Bloomberg

Top Employer
Duration
Internship (1-4 Months)
Region
London Central London and City
Review Date
Salary
£22,000 - £23,999
Roles
Customer Service

Connect with this company

Bloomberg is a Top Employer

8.6/10

The Role
9.2
Organisation
9.6

Socialising

6.5

The Role

Role Description

- Provide technical support to customers globally by means of telephone and email.
- Ensure all requests are logged and updated daily using our proprietary ticketing system.
- Maintain an outstanding customer service focus whilst dealing with clients.

1. To what extent did you enjoy your work placement or internship?

The openness of the company made it easy to approach people when I had questions and I had a lot of them too. Everyone was willing to help and also wanted to know about what we were passionate about. There was a lot of focus on our own development, being able to get the best out of the internship.

9/10

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2. To what extent did you feel valued by your colleagues?

Its very easy to be incorporated here, I didn't feel like a stranger at all

10/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

My mentor was great because she made sure that there was always a source of help available. There was a lot of focus on individual development and the focus was more on the individual rather than the company

9/10

4. How busy were you on a daily basis?

We took part in a number of projects and other day to day work, so on average there was a perfect balance as there was always time to do all of the things that we were tasked to do.

8/10

5. How much responsibility were you given during your placement?

I had quite a lot of responsibility, close to as much as a normal person doing the same role which was great because I was able to challenge myself in that capacity

9/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I was privileged to come in with some background knowledge from a similar position, so it was easier for me to develop the skills which I already had. In terms of assistance with my degree I was able to get a practical insight into the industry which I am studying to be a part of.

10/10

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The Organisation

7. What was the general atmosphere in your office?

Bloomberg has an amazing work atmosphere, it's fun working here very lively environment

10/10

8. How well organised was the overall work placement or internship set up?

It was quite organised, all the events that were set up for the internship happened without a hitch. The organizers had everything under control

10/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

As it was an internship, the training in my department was sufficient for the role that i had to do, although most of the things that i learnt were through experience. Overall the interest in my personal development was amazing.

10/10

10. What were the perks on your work placement?

  • Subsidised Canteen
  • Company Parties/Events
8/10

11. How appealing are future employment prospects within the organisation?

I'm returning for another internship with another department which is the one which I aspire to be working for.

10/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

Everyone was easy to talk to and socialize with.

9/10

13. What was the cost of living and socialising in the area you worked in?

Being in the city, everything is rather expensive, but there are some decent places around the area/

3/10

14. What was the Nightlife like in the area you worked?

There are a lot of interesting bars and clubs around the area...if you are into that sort of thing

7/10

15. Were there many opportunities to get involved in activities outside of work?

There were events that were organised by work for after hours which were really good. But most of the time,we socialized as a group of interns.

7/10

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