customer service assistant Review

by Golfbreaks.com

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.2
  • The Company
    4.8
  • The Culture
    3.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • An amazing year, so much fun and a lot of expereince gained.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • Everyone knows everyone. As you say its like a family. The directors love coming out for a drink, call them by nicknames.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Any problems I had with my work or personal life, I knew my manager was more than happy to help me. Also she was great at pushing me to do better and get more out of my job.

    5/5
  • 4. How busy were you on a daily basis?

    • As the industry we are in is seasonal, there were some points which were slightly quiet and times we were just too busy and couldn't get everything done. But overall it was a good balance.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I felt as the year went on, I was given more responsability as I grew into the job which was good.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • nothing I learned is very applicable to by degree, accept knowledge in the tourism industry. But some skills like organisation and communication, which i have improved on over the year will help me a lot in life.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • a great atmosphere, an open plan office meant we could talk to people easily around the office.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • great training at the start to prepare us for the year ahead

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • 5/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    National Travel

    International Travel

    Financial Bonus

    Company Parties/Events
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • lets hope they offer me one

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Its like being at uni basically

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • being close to london meant prices quite high

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • no student scene really

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • 4/5
    Report this review

Details

Placement (10 Months+)

Scotland

July 2010

View More Reviews