IT Helpdesk at Lubrizol

Top Employer
Duration
Internship (1-4 Months)
Region
Hazelwood East Midlands
Review Date
Salary
£14,000 - £15,999
Roles
Information Technology

Connect with this company

Lubrizol is a Top Employer

8.1/10

The Role
8.3
Organisation
8.0

Socialising

8.0

The Role

Role Description

Providing phone and remote access support for software and hardware related problems. Troubleshooting Internet and Network related issue. Providing recommendation and advice for proper maintenance and upgrades to end-users/customers.

1. To what extent did you enjoy your work placement or internship?

I loved my job, I looked forward to going to work everyday.

8/10

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2. To what extent did you feel valued by your colleagues?

My colleagues treat me with the same respect that they treat each other with and were always seemingly appreciative of my work I was doing.

8/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

I felt that everyone always had their door open for you if you had any queries or concerns and there was always a good supportive atmosphere towards the interns.

8/10

4. How busy were you on a daily basis?

Once you adapt to the new skills, systems and day to day work then it is a very good balance. You have days where you are very busy but generally there is a good balance of work and pleasure and you never feel overwhelmed or bored.

8/10

5. How much responsibility were you given during your placement?

I wanted responsibility and was able to have it which i found great for the year as i was able to progress and do new things throughout.

8/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

t. I learned a lot about the industry, my course i am currently undertaking, the type of modules i want to do next year, but also a lot of life skills that i can take with me into my final university year and wherever i go beyond. The work experience has been invaluable and has made me a lot better informed.

10/10

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The Organisation

7. What was the general atmosphere in your office?

Busy, lively, approachable department.

8/10

8. How well organised was the overall work placement or internship set up?

It is great, it has been in place for a few years now so they really know how to run an effective intern scheme.

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

They always take time out to make sure I'm challenged in new ways. I haven't been sent on any courses or anything so they only really invested time... not so much with the money though :D

8/10

10. What were the perks on your work placement?

  • Flexi Time
  • Sports and Social Club
  • Company Parties/Events
8/10

11. How appealing are future employment prospects within the organisation?

I have submitted my name in case they need someone in the future, but I am well aware that the role that I would want to be doing would be taken by the next intern, I am not sure how likely it is for me to get a job back at the company.

8/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

The interns have their own community within the company, and so they would organise nights out. I also went out with colleagues in my dept.

8/10

13. What was the cost of living and socialising in the area you worked in?

Cost of living was expensive depending how close you lived to the office.

8/10

14. What was the Nightlife like in the area you worked?

It was quiet amazing. Happiest place I've been so far.

8/10

15. Were there many opportunities to get involved in activities outside of work?

I joined the gym and I suppose I could have taken part in some of their classes.

8/10

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