To ensure the customer's journey is successful from first contact to teeing off.
- Booking administration.
- Customer service.
- Educating clubs and training them up on our systems.
1. To what extent did you enjoy your work placement or internship?
Golfbreaks is a young and exciting company, working alongside 20+ other placements there is always a good atmosphere around the office, balanced with work hard, play hard attitude.
2. To what extent did you feel valued by your colleagues?
There is a great community feel to life at Golfbreaks, colleagues all understand each others work and will go along way to ensure everyone achieves.
3. To what extent were you given support and guidance by management/your supervisor(s)?
The management were very helpful in my personal and professional development throughout the year. Management were always there to lend a helping hand when needed and held regular 1-1 and team catch ups to ensure everything was running smoothly.
4. How busy were you on a daily basis?
This was not a placement where you would simply be the teaboy. We were pushed hard to ensure targets and goals were hit, both individually and as a team.
5. How much responsibility were you given during your placement?
Over the year my responsibility grew immensely. The placements were the voice of the brand and first contact point for our clients. In the final few months I was given the responsibility to be supervisor for the online team and oversaw the day to day running of the online team.
6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
Over the year I have developed massively. Dealing with both B2C and B2B relations on a daily basis I have improved my communication and negotiation skills beyond recognition. At the start of the placement we also recieved comprehesive training specific to our job roles and were also trained in The 7 Habits of Highly Effective People.
7. What was the general atmosphere in your office?
With the company being young and vibrant there was always a buzz about the office.
8. How well organised was the overall work placement or internship set up?
The placement year began very well, however due to some mitigating circumstances things had to change and the plan for the year was altered. This was a disappointment, however uncontrolable.
9. In terms of personal training and development, to what extent did the company or firm invest in you?
With the initial training, regular catch ups with your manager and the responsibility you were given on the team the investment in you was noticable and worthwhile.
10. What were the perks on your work placement?
Above 25 days holiday
11. How appealing are future employment prospects within the organisation?
If you put the work in and adopt the 'play hard, work hard' attitude you willsucceed at Golfbreaks and with the company growing each year future employment prospects are good.
12. Was there a good social scene amongst any fellow placement students/colleagues?
A young group of professionals who like to have a good party when needed.
13. What was the cost of living and socialising in the area you worked in?
Windsor is a very affluent area. It is very nice, however does come at a cost.
14. What was the Nightlife like in the area you worked?
Although expensive the pubs and clubs are nice in the area and you can always find something to do.
15. Were there many opportunities to get involved in activities outside of work?
The company do hold company socials and have other events throughout the year including football, cricket and go-karting. Things go a bit quiet in the winter but definitely pick up in the nicer weather.