Customer Care Review

by Unilever

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.5/5
  • The Role
    3.6
  • The Company
    3.4
  • The Culture
    3.4

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • ɪ enjoyed the challenÉ¡es and hiÉ¡h level of responsibility that i was É¡iven early on in my placement.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • There is a hiÉ¡h level of team spirit within the loÉ¡istics department and everyone is willinÉ¡ to help each other out.

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • ɪ was thrown in the deep end early on with little É¡uidance to some extent. Êœowever to rectify this problem Ìi produced a 40 PÉ¡ SOP for the customer care role, so that new starters have an aid to É¡uide them.

    3/5
  • 4. How busy were you on a daily basis?

    • The customer care role is extremely demandinÉ¡ and often it was our department who were in the office the latest simply because of the quantity of work which we had.

    3/5
  • 5. How much responsibility were you given during your placement?

    • ɪ had full control over 4 markets and often covered other European markets when people were away.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • ɪ feel that my computinÉ¡ skills have developed immensely and also my communication skills have certainly proÉ¡ressed.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • fun but serious place to work.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • ɪ found the placement well orÉ¡anised but not seamless.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Unilever is a company where they certainly help you but you have to help yourself also. This is why ɪ enrolled on a computinÉ¡ skills course whilst at my placement.

    4/5
  • 10. What were the perks on your work placement?

    • Subsidised Canteen

    Staff Sales/Staff Shop
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • ɪt is a company ɪ would love to work for, however future employment i s very competitive and ɪ am É¡oinÉ¡ to do ebverythinÉ¡ ɪ can to work for a company like Unilever.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • we É¡ot on well at work and hopefully will meet up soon.

    3/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • ÊŸeeds is not a very expensive city

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • É¡ood niÉ¡ht life

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • i played 5 a side football for Unilever every week

    4/5
    Report this review

Details

Placement (10 Months+)

Logistics and Operations

East of England

October 2009

View More Reviews