Customer Service Assistant Review

by Golfbreaks.com

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.3
  • The Company
    4.5
  • The Culture
    3.9

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • You take on real responsibility whilst working for Golfbreaks.com. Every day is different and will never be dull. The office has such a good atmosphere and you are working in an open office so you have everyone around to seek advice/help or just to feel the buzz of the office.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • As you work in an open pan office you get to see everyone everyday and a lot of people still go out together outside of work so you get a great social side to the job as well

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • you are given constant training throughout the year and regular one to ones so you are always given new targets

    5/5
  • 4. How busy were you on a daily basis?

    • It varies with the different travel seasons, some months are extremely busy and others are constant flows of work.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I was given a lot of responsibility whilst being at Golfbreaks.com. You are treated as a full time employee not just a student. you have the same responsibility that the full timers have.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • It gives you a real boost in communication, both written and verbal. Which you can put back into the classroom for your final year back at university.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • It was very light and a sense of fun in the office

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • There was never a problem in the running of the placement

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • there was constant training throughout the year which kept us moving forward

    5/5
  • 10. What were the perks on your work placement?

    • Subsidised/Company Gym

    International Travel

    Company Parties/Events
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • If you do well and work hard there is no reason they won't have you back

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • There were regular nights out which were really fun, like being at uni

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I lived at home for the year so didn't have living costs

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • good, a range of bars and night clubs

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There were many FAM trips on offer to go and visit the hotels.

    4/5
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Details

Placement (10 Months+)

Customer Service

London

November 2012

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