First Year Summer Intern in Retail Banking at HSBC

Top Employer
Duration
Internship (1-4 Months)
Region
London Central London and City
Review Date
Salary
£18,000 - £19,999
Roles
Customer Service

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HSBC is a Top Employer

9.2/10

The Role
9.7
Organisation
8.6

Socialising

9.2

The Role

Role Description

• Working in a HSBC retail bank branch for 7 weeks and performing the day-to-day branch customer servicing procedures.
• Attending regional branch meetings and webminars, learning about typical financial products via face-to-face training and online support.
• Excelled on multiple projects to analyze and improve the branch performance, under direct supervision of branch manager.

1. To what extent did you enjoy your work placement or internship?

Has been an extremely worthwhile experience so far . Retail is completely different from what I thought of - but that surprise made it fun and challenging.

10/10

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2. To what extent did you feel valued by your colleagues?

My branch is another family of mine - everyone knows my name on the first day!

10/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

I was assigned 3 mentors, one for each of my projects, a line manager and many more support from across the bank!

9/10

4. How busy were you on a daily basis?

Can't breath! A lot of things to learn and need to get done, and I'm self motivated to get it done!

9/10

5. How much responsibility were you given during your placement?

My project plays a huge importance for the performance of not only my branch but also the area and the region - so I even got the chance to present my findings to area directors and other branches. My hardwork I put in felt extremely worthwhile!

10/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I gained a huge amount of knowledge about different products and bank procedure, at the same time, serving customers helped me learn a new thing every day!

10/10

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The Organisation

7. What was the general atmosphere in your office?

Very chill and relaxed - extremely different from the investment banks I worked for before.

8/10

8. How well organised was the overall work placement or internship set up?

Very organised in term of support and learning, as well as social events for interns,yet I didn't give 10 stars because some sessions during inductions and interns event was not quite well timed.

7/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

A huge amount - it costs the branch a lot more time and effort to give me training and support - and I'm motivated to contribute back to HSBC because of that.

10/10

10. What were the perks on your work placement?

  • Flexi Time
  • Sports and Social Club
  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Above 25 days holiday
9/10

11. How appealing are future employment prospects within the organisation?

Will definitely consider next year internship.

9/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

Other interns are hillarious and have very good sense of people skills!

10/10

13. What was the cost of living and socialising in the area you worked in?

Expensive - especially during the Olympics! My salary is *just* enough to cover my rent - to show how expensive it is!

7/10

14. What was the Nightlife like in the area you worked?

Central London is amazing - Olympics season has added extra festive flavour to it!

10/10

15. Were there many opportunities to get involved in activities outside of work?

A lot of things going on everyday - and many are for charitable purposes! I love it!

10/10

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