Renting, delivering and collecting cars. Chasing outstanding payments for accounts. Sales and customer service. Making sure we have enough cars for the reservations that are booked in, if not then try and gain some from other branches. Marketing - go to local body shops and dealerships to market and generate more business
1. To what extent did you enjoy your work placement or internship?
It was a great opportunity to meet lots of people and make sure that it was something which was so valuable to my career progression
2. To what extent did you feel valued by your colleagues?
Everyone at ERAC is very friendly and generally the company has mostly young graduates. The managers become more like friends and the people that you meet along the way just want you to succeed
3. To what extent were you given support and guidance by management/your supervisor(s)?
Sometimes everyone is so busy that you need to be pro-active and ask for support or guidance, but once you get into the swing of how the business runs, you start becoming more conifdent.
4. How busy were you on a daily basis?
Working at an Airport branch, we are constantly busy. From checking in cars to renting them and chasing payments, the day at the branch is pretty much non-stop.
5. How much responsibility were you given during your placement?
Even though I was a placement student, it was more like I was just an aspiring manager because they let me do pretty much everything. From deciding what cars to rent, to chasing outstanding payments, to driving the cars and also running the office.
6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
I think the organisation skills that I have developed further are skills tht are for life. Being at ERAC customer service is main factor and I think this is something which is 100% the best thing I have learnt. Workingin a team is fantastic, it's a good basis of a good job and I think this is a main reason why I would potentially come back to Enterprise
7. What was the general atmosphere in your office?
The atmosphere is usually very fun and friendly, if there was any tension, managers sort it out before it affects peoples' performance.
8. How well organised was the overall work placement or internship set up?
ERAC do this day in and day out, they have a perfect introduction week to get you used to software, practices and even driving the cars.
9. In terms of personal training and development, to what extent did the company or firm invest in you?
They invested a lot in me with a lot of training to make sure that I passed my Management Qualification Interview, which is the next step before you can be promoted to an Assisstant Manager position
10. What were the perks on your work placement?
Healthcare from home
11. How appealing are future employment prospects within the organisation?
If I was to come back I will be able to apply for Assistant Manager positions and get myself promoted with a commission as I have passed my Management Qualification Interview.
12. Was there a good social scene amongst any fellow placement students/colleagues?
There isn't a lot of social things unless you are the top sales person each month whereby you get a paid day off work where the company organise a group activity i.e Going to the Royal Ascot
13. What was the cost of living and socialising in the area you worked in?
I lived at home so the cost for living was very little, I only paid for my Car, Petrol and Car Insurance.
14. What was the Nightlife like in the area you worked?
Stansted Airport is 35 minutes from london and 10 minutes from Bishop's Stortford, so there were places to go out, but with the hours you work at the airport, there isn't much time to go out
15. Were there many opportunities to get involved in activities outside of work?
If you were the top sales person in a month then you were taken out