CSBS Intern Review

by American Express

Rating

5/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • A project analyst in Commercial and Merchant Servicing working on a project to improve merchant communications. This includes meeting with a variety of stakeholders for the project, organizing information, and presenting recommendations to leaders.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Improved both written and verbal communication. Worked on presentation and excel skills. Gained confidence in working in a corporate environment.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • We were given lots of responsibility in our roles. I was in charge of running a project and communicating with stakeholders, including VP's.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • I received a large amount of support from a variety of teams over the internship. I had weekly meetings with a member of the colleague development team, a graduate buddy, and weekly meetings with my line manager. There was a lot of support through all stages of the internship.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The company culture is very inclusive and supportive. I was honestly surprised by how nice everyone in the office was. The culture and general atmosphere creates a brilliant work environment making AmEx a really nice place to work.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I really enjoyed my internship, from both a colleague development and a specific team point of view. My project really suited my interests and gave me a lot of responsibility, allowing me to gain a real understanding to the department. There were a range of opportunities set up by the colleague development team from meetings with Senior VP's to a range of fun social events.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at American Express
  • 5/5

  • 7. Would you recommend American Express to a friend?
  • Yes


  • 8. What advice would you give to others applying to American Express
  • One thing I have noticed at AmEx is that they are very people centered. When applying I would honestly just say to be yourself and let your personality shine through. Demonstrating confidence and personality will help the hiring leaders see if you are a good fit for the company.


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Details

Internship (1 Month+)

Business Management

South East

August 2022


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