Aftersales Operations Executive

by Volkswagen Group UK


  • Skills
  • Responsibilities
  • Support & Guidance
  • Culture
  • Your Impressions


  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Daily, weekly and monthly reporting that involves different areas of the department. Some days include ad-hoc business requirements.


  • 2. Have you learnt any new skills, or developed your existing skills?
  • The placement has really boosted the use of the current skill set I had before placement. Whilst also developing those skills in a greater business environment, I was exposed to new skills that really developed my progression throughout the year which act as a crucial help in the development of my career.

  • How would you rate the training provided during your experience?
  • 3/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 4/5

  • Please rate how these skills have helped you in your career development
  • 5/5


  • 3. Were you given much responsibility during your placement / internship?
  • I was given a lot of individual project such as Data Analysis, competitor analysis, problem solving etc. All had a great effect of the decision making for management level in the department.

  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • The support from my team was outstanding. We really knitted in well as a team and the wider brand at the company. Whenever I had a question or an issue with IT etc, there was someone always willing to help in the team which worked both ways in some instances. More widely with HR, there was little support from them. We had trouble with housing and they were useless and had zero concern.

  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5


  • 5. What was the company culture and general atmosphere like?
  • The culture within our team was really uplifting and a whole team unit. Within the brand, everyone worked with each other and also in the office it was a pleasant atmosphere to be in. I can't answer for different brands or departments. However, as undergrads, there wasn't a lot more to add in terms of culture as we are 'short-term' staff.

  • How would you rate the inclusiveness of the culture?
  • 3/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 3/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • The placement overall was fantastic. I am really happy that I did the placement as it has really developed my skills, and personally felt that I have matured more within the business environment. The extra activiites and projects allowed me to work with other undergraduates that I wouldn't usually see as they are in other brands. One issue would be the communication with HR in terms of further development. I was expecting more integration.

  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Volkswagen Group UK
  • 2/5

  • 7. Would you recommend Volkswagen Group UK to a friend?
  • Yes

  • 8. What advice would you give to others applying to Volkswagen Group UK
  • Really express how your skills have resulted into some success, whether that is personally, at work or university. There's a lot of goals to be met at a personal and business level here, so showing off success is a good thing.

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Placement Year (10 Months+)


East of England

June 2022

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