Digital Operations Intern Review

by Siemens

Rating

3.8/5
  • Skills
    3.8
  • Responsibilities
    4.0
  • Support & Guidance
    4.5
  • Culture
    3.5
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Coordinating of SIMOS ServiceNow support for the Siemens Railigent system and the applications it houses to ensure the performance and stability of services provided through Railigent. This includes managing user calls raised through the Railigent support ticketing system (SIMOS) from initial issue capture, through investigation, resolution & closure with the user.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • SQL, ServiceNow, Zendesk, Python


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 3/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 3/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes I was, the projects were self led and you were expected to deliver


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • A lot i was trained by the previous intern and my manager before my first day and this enabled me to get running quite early on.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • As it was mainly from home, it is hard to answer this question, but it is a great company with great values and the people I worked with actively thrived for you to create your best work.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 2/5

  • How would you rate the diversity initiatives?
  • 4/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 3/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I enjoyed the placement a lot and I was opportune to be able to stay on part time during the last year of my course which is great.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 3/5

  • Please rate the future employment prospects at Siemens
  • 4/5

  • 7. Would you recommend Siemens to a friend?
  • Yes


  • 8. What advice would you give to others applying to Siemens
  • Apply, be yourself and hope for the best.


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Details

Placement (10 Months+)

Customer Service

West Midlands

September 2021


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