Account Manager Support (Intern) Review

by Handelsbanken

Rating

3.5/5
  • Skills
    3.5
  • Responsibilities
    2.0
  • Support & Guidance
    3.5
  • Culture
    3.8
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • Administrative duties relating to Corporate & Individual Banking as well as regulatory work. Day to day activities will include communicating with customers (eg. taking calls or writing letters), supporting Account Managers and inputting into the banks system. Some typical intern roles also such as filing. Ultimately, you're able to take on more exciting tasks if you're proactive and just enquire about it!

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • Developed confidence talking to customers and senior experienced employees - turns out they're just human!!

  • How would you rate the training provided during your experience?

    • 3/5
  • How would you rate your development of industry-specific skills during the experience?

    • 4/5
  • How would you rate your development of personal / soft skills during the experience?

    • 4/5
  • Please rate how these skills have helped you in your career development

    • 3/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • The amount of responsibility you're able to take on depends on how proactive you are as an individual. Examples include: checks, inputting, filing and researching.

  • Please rate how meaningful the work you were doing was

    • 2/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • The employees were all incredibly nice and supportive so I always had someone to go to. I was also assigned a branch mentor who was probably one of the kindest and most supportive person I've ever met!!

  • How would you rate the support and guidance from your line manager?

    • 3/5
  • How would you rate the support and guidance from the wider team?

    • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • Good atmosphere - was able to settle in quickly and have a good laugh which made it even more enjoyable! Culture is that we serve our customers and therefore everyone is in it for the right reasons.

  • How would you rate the inclusiveness of the culture?

    • 4/5
  • How would you rate the social opportunities?

    • 3/5
  • How would you rate the diversity initiatives?

    • 4/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • Enjoyed it very much. Pretty much what I expected going in, but ultimately the people working in Handelsbanken were incredibly nice and we had a good laugh at times too so that made it even better.

  • Please rate your level of enjoyment on your placement / internship

    • 3/5
  • Please rate how your experience met your expectations

    • 4/5
  • Please rate the future employment prospects at Handelsbanken

    • 4/5
  • 7. Would you recommend Handelsbanken to a friend?

    • Yes

  • 8. What advice would you give to others applying to Handelsbanken

    • Just be yourself. Pro activity is encouraged - 'how much you get out is very much how much you put in' kind of idea. Culture is a huge thing at this business so I'd definitely research before hand and also understand how Handelsbanken is so different to other banks.

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Details

Internship (1 Month+)

Banking

Wales

August 2021

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