Account Manager Support Intern Review

by Handelsbanken

Rating

4.1/5
  • Skills
    4.0
  • Responsibilities
    4.0
  • Support & Guidance
    4.5
  • Culture
    4.5
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • We provide support to Individual Bank and Corporate Bank Managers, whether that would be mortgage paperwork or changing customer details within the systems. Alongside this, we work on our projects that have been given to use by the branch manager and the HR team.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I've developed existing skills and realised how vital it is that everyone plays their part within the branch. I've always been good at time management, but making a list at the start of the day helps structure your day, and gets you more into a routine.


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 3/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • I was involved in 4 projects, one of them organising a wealth management event which is being held by the branch at end of September. The branch project made be categorise customers into IB and CB customers, and look at how much income they generate, as well as what customers fall within the church spire, and how many customers are in each area. Also, looked at the morning reports that come in each day.


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Received a lot, from all the people in the branch. I had a branch mentor who guides me what I could help with each day, but everyone was willing to support me, and answer any queries which I may have during the course of my time here.


  • How would you rate the support and guidance from your line manager?
  • 4/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Company culture is completely different to any other bank, with it being decentralised and the branch makes all the decisions, its a very supportive and teamwork heavy office environment. Because IB and CB Managers don't have bonuses, they can choose who they want to bank. Only pick the people bank if they fit the handelsbanken way.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 4/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I enjoyed it thoroughly, was nice to have a much better insight into what happens within a bank. I kept an open mind throughout the process and was open to any opportunities that came my way. It was nice to get a mix of learning about the banks culture, as well as hands on experience in he day to day running.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at Handelsbanken
  • 3/5

  • 7. Would you recommend Handelsbanken to a friend?
  • Yes


  • 8. What advice would you give to others applying to Handelsbanken
  • Make the most of your time at the branch, ask questions, get involved with anything that happens during the day that you would like to learn more about. You control how you spend your time, and just have to make the most of the opportunities that come your way


    Report this review

Details

Internship (1 Month+)

Business Operations, Commercial Banking, Banking

International

August 2021


View More Reviews