1. Liaising with business units and compliance officers to understand the process being tested 2. Plan the review, e.g. identify its scope, applicable regulations/company policies 3. Gather cases to test 4. Conduct the test (typically via transactional testing) 5. Other secondary duties, e.g. re-writing testing manuals, preparing and presenting "knowledge shares"
I haven't learned knew hard skills per se but have had great exposure to regulations and how firms comply with regulations. Soft skills developed: 1. interpersonal skills 2. critical thinking 3. multitasking/time management 4. public speaking skills 5. networking skills
Yes. Since I was involved in conducting a real compliance test, I wasn't given full responsibility for my project. However, I feel I was given as much responsibility/independence as possible and was empowered to make my own judgements and share my opinions.
My line manager and buddy have both been very welcoming and helpful. I interact with them on a daily basis, despite the internship being virtual. I also feel I have the support of the wider compliance team, who I have relied upon on several occasions for advice.
Genuinely welcoming and supportive. I feel that it is assumed that everyone wants to perform well and so the emphasis was on helping each other to achieve, rather than pressuring individuals to succeed/hit targets. Where targets couldn't be met, stakeholders were understanding.
It's been great. I don't want to work in compliance testing simply because the nature of the job (focused on the company's internal functions) doesn't interest me (I'm more interested in the bigger picture/strategy). However, laws/regulations and how large companies operate are two interest areas for me. The internship has given me an amazing opportunity to explore both and so I couldn't have asked for more.
Show that you are a friendly/caring team-oriented person. American Express seems to genuinely emphasise creating a welcoming/supportive work culture and so I expect such personality traits are key to hiring managers. My second interview (with the UK Compliance VP) was wholly focused on the person I am, rather than my skills/experience/goals.
Internship (1-4 Months)
28th July 2021