• Skills
  • Responsibilities
  • Support & Guidance
  • Culture
  • Your Impressions


  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • 1. Liaising with business units and compliance officers to understand the process being tested 2. Plan the review, e.g. identify its scope, applicable regulations/company policies 3. Gather cases to test 4. Conduct the test (typically via transactional testing) 5. Other secondary duties, e.g. re-writing testing manuals, preparing and presenting "knowledge shares"


  • 2. Have you learnt any new skills, or developed your existing skills?
  • I haven't learned knew hard skills per se but have had great exposure to regulations and how firms comply with regulations. Soft skills developed: 1. interpersonal skills 2. critical thinking 3. multitasking/time management 4. public speaking skills 5. networking skills

  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5


  • 3. Were you given much responsibility during your placement / internship?
  • Yes. Since I was involved in conducting a real compliance test, I wasn't given full responsibility for my project. However, I feel I was given as much responsibility/independence as possible and was empowered to make my own judgements and share my opinions.

  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • My line manager and buddy have both been very welcoming and helpful. I interact with them on a daily basis, despite the internship being virtual. I also feel I have the support of the wider compliance team, who I have relied upon on several occasions for advice.

  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5


  • 5. What was the company culture and general atmosphere like?
  • Genuinely welcoming and supportive. I feel that it is assumed that everyone wants to perform well and so the emphasis was on helping each other to achieve, rather than pressuring individuals to succeed/hit targets. Where targets couldn't be met, stakeholders were understanding.

  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • It's been great. I don't want to work in compliance testing simply because the nature of the job (focused on the company's internal functions) doesn't interest me (I'm more interested in the bigger picture/strategy). However, laws/regulations and how large companies operate are two interest areas for me. The internship has given me an amazing opportunity to explore both and so I couldn't have asked for more.

  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at American Express
  • 5/5

  • 7. Would you recommend American Express to a friend?
  • Yes

  • 8. What advice would you give to others applying to American Express
  • Show that you are a friendly/caring team-oriented person. American Express seems to genuinely emphasise creating a welcoming/supportive work culture and so I expect such personality traits are key to hiring managers. My second interview (with the UK Compliance VP) was wholly focused on the person I am, rather than my skills/experience/goals.

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Internship (1-4 Months)


South East

28th July 2021

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