Rating
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Skills
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Responsibilities
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Support & Guidance
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Culture
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Your Impressions
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at American Express
- 7. Would you recommend American Express to a friend?
- 8. What advice would you give to others applying to American Express
Overview
1. Liaising with business units and compliance officers to understand the process being tested 2. Plan the review, e.g. identify its scope, applicable regulations/company policies 3. Gather cases to test 4. Conduct the test (typically via transactional testing) 5. Other secondary duties, e.g. re-writing testing manuals, preparing and presenting "knowledge shares"
Skills
I haven't learned knew hard skills per se but have had great exposure to regulations and how firms comply with regulations. Soft skills developed: 1. interpersonal skills 2. critical thinking 3. multitasking/time management 4. public speaking skills 5. networking skills
Responsibilities
Yes. Since I was involved in conducting a real compliance test, I wasn't given full responsibility for my project. However, I feel I was given as much responsibility/independence as possible and was empowered to make my own judgements and share my opinions.
Support & Guidance
My line manager and buddy have both been very welcoming and helpful. I interact with them on a daily basis, despite the internship being virtual. I also feel I have the support of the wider compliance team, who I have relied upon on several occasions for advice.
Culture
Genuinely welcoming and supportive. I feel that it is assumed that everyone wants to perform well and so the emphasis was on helping each other to achieve, rather than pressuring individuals to succeed/hit targets. Where targets couldn't be met, stakeholders were understanding.
Your Impressions
It's been great. I don't want to work in compliance testing simply because the nature of the job (focused on the company's internal functions) doesn't interest me (I'm more interested in the bigger picture/strategy). However, laws/regulations and how large companies operate are two interest areas for me. The internship has given me an amazing opportunity to explore both and so I couldn't have asked for more.
Yes
Show that you are a friendly/caring team-oriented person. American Express seems to genuinely emphasise creating a welcoming/supportive work culture and so I expect such personality traits are key to hiring managers. My second interview (with the UK Compliance VP) was wholly focused on the person I am, rather than my skills/experience/goals.
Details
Internship (1 Month+)
Banking
South East
July 2021