IT operations placement Review

by Egress

Rating

4.9/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.8
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Addressing internal support tickets made by employees Supporting desktop operating systems - Windows 10, Linux and Mac OS Supporting on-prem and cloud IT server infrastructure - Windows 2016 and Centos 7 Troubleshooting networking and VPN issues Supporting all employee devices (mobile phones, laptops, desktops) Supporting other internal applications – e.g. Salesforce, Zoom Video Conferencing, office365 Driving the onward enhancement of the Egress IT Infrastructure - by contributing to projectbased work, e.g. the hardware upgrades/migration, rolling out new services


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Yes this role has greatly improved my technical skills, ability to work within a team and with members of a variety of positions within the company. I have had opportunity's to improve my communication skills, this includes presenting and with internal and external users. I was also able to hit all my RIITECH skills to apply for the qualification.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes I was able to take on as much responsibility as I liked. Completing projects on my own and contributing to larger mutli department projects.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Egress were great at providing any help I needed as everyone is happy to help. Especially within my team who would fully explain any issues you have.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Amazing culture and general atmosphere. Strive for a great working environment and push to be inclusive for everyone.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Was a brilliant experience and so glad I did it, first Job I have actually enjoyed.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Egress
  • 5/5

  • 7. Would you recommend Egress to a friend?
  • Yes


  • 8. What advice would you give to others applying to Egress
  • Defiantly go for it and just try your best to show who you are.


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Details

Placement (10 Months+)

Logistics and Operations

Yorkshire and Humberside

July 2021


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