Technical Support Associate

by SAP

Best Student Employer

Rating

4.9/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.8
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • Working on complex problems and to provide the best possible solution within an agreed service level timeframe. Document solutions to known issues and consulting questions. Develop technical solutions to be posted to both internal and external knowledge base.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • Along the road I have learnt many new skills and even become certified within the product. Throughout my time I have developed pre-existing skills to industry standard.

  • How would you rate the training provided during your experience?

    • 5/5
  • How would you rate your development of industry-specific skills during the experience?

    • 5/5
  • How would you rate your development of personal / soft skills during the experience?

    • 5/5
  • Please rate how these skills have helped you in your career development

    • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • I was give the responsibility of working with high end customer and priority ones cases. Adding to me role I additionally aided with the re-hiring of new interns.

  • Please rate how meaningful the work you were doing was

    • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • Support and guidance was offered along the way with helpful people around every corner. No matter what the problem is someone will always have time to speak to you.

  • How would you rate the support and guidance from your line manager?

    • 5/5
  • How would you rate the support and guidance from the wider team?

    • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • Due to being a one of a kind year working from home the atmosphere was still great. Many activities were setup in order for everyone to get to know each other a little more and the feeling of being welcomed into the team was great.

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 5/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • This has been by far the best year of my life. The learning opportunities and knowledge gained will take you very far into the future and the teams within the company are fantastic and super nice.

  • Please rate your level of enjoyment on your placement / internship

    • 5/5
  • Please rate how your experience met your expectations

    • 5/5
  • Please rate the future employment prospects at SAP

    • 5/5
  • 7. Would you recommend SAP to a friend?

    • Yes

  • 8. What advice would you give to others applying to SAP

    • Do not be afraid to express yourself. Do some background research and really dive deep into what SAP is and stands for.

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Details

Placement Year (10 Months+)

Computer and Systems Engineering

Greater London

July 2021

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