Global Transaction Services (GTS) Summer Analyst at Bank of America

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Virtual Experience
Internship done remotely Central London and City
Review Date
Banking/Finance Business Analytics

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Bank of America is a Top Employer


The Role



About You

Role Description

A Virtual internship within the GTS division, with a placement on both the Product and the Sales Side

1. To what extent did you enjoy the virtual experience?

Virtual experience was very enjoyable, I was able to do many of the things I would have done on a traditional internship; networking, learning, getting involved in team/individual projects.


2. To what extent did you feel valued during your time at the company or firm?

I felt valued by the firm, they invested a lot of time in us and senior managers organised engaging roundtables and 1 on 1s.


3. How much guidance/support did you receive during the virtual experience?

I was given support from a wide network of people, especially my Buddy and Mentor. Through regular checkpoints, I was well guided throughout my projects.


4. To what extent did/will the skills you developed, and information you received, assist you in your degree studies and beyond?

The experience taught me new ways to approach problems, in addition to other soft skills such as collaborating in a virtual atmosphere and improving presentation skills. These skills are invaluable for both my degree and professional career.


The Organisation

5. How well structured was the virtual experience?

The experience was very well structured with a great balance between Training and Project Works on the Desk.


6. How was the general atmosphere during your virtual experience?

The atmosphere was brilliant, everyone was very friendly and more than willing to take time to speak with us.


7. In terms of personal training and development, to what extent did the company or firm invest in you?

They definitely invested a lot in us: there were several training sessions, some focussed on the GTS Space and others with Financial Edge Training. Senior Managers gave us feedback on our presentation skills and scheduled regular 1 to 1 catch ups. The level of training and feedback that we received reflects the extent to which BoA invested in us.


8. To what extent did the virtual experience help you to understand what it would be like to have a full time role with the company or firm?

While not everything can be captured virtually, (i.e. the Office environment) I felt that most elements of a full time role were captured in the experience. I was concerned about the practicality of networking virtually before the internship, but employees at Bank of America were always more than happy to take some time to speak with me. In terms of the projects, they were very similar to what we would have been working on in a traditional internship/full time role.


9. How much did the virtual experience help you in understanding the company culture?

The first week of the internship had a strong focus on understanding the culture at BoA. The importance of Integrity, Teamwork and Diversity/Inclusion were all highlighted and these principles continued to show throughout my time at the Bank.


10. How valuable was the content in helping you to decide on your future career path?

The content was valuable for helping me to decide on my future career path, as I got a brilliant insight as to what it's like to work in Financial Services.


Other Information

11. Were you paid or reimbursed adequately for this experience?

Though the internship was shortened to six weeks (virtually due to COVID-19), I was still paid for the full ten weeks (which a traditional internship would have lasted). Though personally I did not have any expenses, I believe those who did were reimbursed.

12. Were there opportunities for networking and meeting other employees of the company or firm?

Everyone was very friendly and more than willing to set time aside to speak with us. I got a great insight not only into my division (GTS) but into various others at the Bank.


13. How were the networking/ social event opportunities?

There perhaps could have been more events involving meeting interns in other divisions of the Bank. However, I imagine this was largely due to the virtual nature of the internship.


14. Did you find out about activities that employees can get involved in outside of work?

Yes, Bank of America puts a lot of emphasis on the value of getting involved beyond simply the projects. During my internship, I took part in a Team Marathon to raise money for Charity. There were definitely opportunities to get involved beyond day to day work, both in the ESG space and with various team activities (Lunches/Virtual drinks).


15. Would you recommend this virtual experience to a friend?

Absolutely, I feel that I grew professionally a lot from this experience and couldn't recommend it strongly enough.