Working as part of the operations and front office team. Running reception and handling guest wants and needs.
1. To what extent did you enjoy your work placement or internship?
Working with Blue Orchid Hotels was an exciting part of my life. It is a company filled with opportunities and a proffesional pool of people.
2. To what extent did you feel valued by your colleagues?
My colleagues is easy to say that eventually became good friends and working partners. Excellent job done with the Human Resources Team and Retention. Everyone was treated respectfully and with added quirk and family atmosphere.
3. To what extent were you given support and guidance by management/your supervisor(s)?
In combination of wit, strategy and support, I can safely state that whilst closely working with the Operations Manager, Cluster Rooms Devisions Manager, Human Resources Manager, Shift Leaders and Sales Team it was challenging, but very rewarding and very insightful for learning about the Hospitality Industry on a Macro-level.
4. How busy were you on a daily basis?
While working for Blue Orchid Hotels I noticed that it can get very busy during peak times and sometimes even stressful as the job included working with people, however on the offpeak you have the chance to work on the details of operating and managing front of house or to make that sales call that will be important. I would say it was fairly balanced.
5. How much responsibility were you given during your placement?
As a first time placement student in one of the busiest cities in the world, expectations are very high and so is the level of advance skills. I was given a fair amount of responsibility such as running front desk, creating reservations and dealing and handling customer complaints and wishes.
6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
I believe first hand experience is one of the best ways to gain invaluable knowledge that can be transferred to anything you do in life, from finances to marketing and sales. I received just that valuable experience I can now use in finalising my degree in Tourism Management and entering the world of the an expericned career seeker.
7. What was the general atmosphere in your office?
The atmosphere was family-like, friendly, yet proffesional and very well managed by all the supervisors.
8. How well organised was the overall work placement or internship set up?
Every company has it's strenghts and weaknesses. Blue Orchid Hotels advanced in customer care and employee care, providing all the necesary utilities for employees to grow in their sphere and prosper. I beliven organisation all round was excellent.
9. In terms of personal training and development, to what extent did the company or firm invest in you?
The company invested in my work and personal growth day-today. Testing our minds and skillsets so that we become even better at what we do. Free gym and classes helped us train not only our minds but our bodies in keeping us healthy. Games and Trivia time was part of the company culture to boost our creativity and keep us entertained.
10. What were the perks on your work placement?
Working from home
11. How appealing are future employment prospects within the organisation?
With a growing company such as Blue Orchid Hotels, I believe employment will be ofno issue as retention is on a high level and I recommend anyone interested in excelling in a career within hospitality to apply and work for one of the best - Blue Orchid Hotels
12. Was there a good social scene amongst any fellow placement students/colleagues?
Yes, there was a good social scene with fellow placement colleagues. Social events were occasional outside of work.
13. What was the cost of living and socialising in the area you worked in?
In the centre of the giant megapolis of London, I would say you can get a range of prices, from medium to high prices for food and drink, clothing and accessories tend to be expensive around the area of Westminster and Victoria, but small shops and markets compensate with a range of mid to low prices.
14. What was the Nightlife like in the area you worked?
Nightlife in the area was focused more on the corporate market as it is a place filled with office spaces and busieness buildings.
15. Were there many opportunities to get involved in activities outside of work?
Definitely yes. London is a great city with many opportunities and challenges. I was lucky enough to participate in a charity supporting cancer patients on a large scale. Working with Cancer Research UK and UWBC ( ultra white collar boxing). I participated in an amateur, charity boxing event and helped raise over 20 million pounds to help cancer patients in their struggles.