The Internship was very enjoyable - the days where we attended head office mixed in with the responsibilities given to us in Branch made the experience varied and enjoyable.
My colleagues were exceptionally welcoming and they always had work for me to get involved in. It is of course difficult when you are not fully trained to understand fully the ins and outs of different cases, but the team ensured that anything I did not understand was explained to me in full.
My manager performed a check up on me each day to see how everything was going, and then a mid term review to see how I was finding the experience and if anything needed changing. My task masters were brilliant in demonstrating how to do certain tasks : I always felt able to ask for help and supported fully.
Generally I would get set block tasks to do which I would have as much time as I needed to complete. I was never given more than one thing to complete at a time - so the busy-ness was individually dictated. Not run off my feet yet not bored with nothing to work on.
I was given responsibility for essentially most the administrative requirements in branch, and some annual review checklists as well. I was responsible enough that I felt valued, yet not so independent that I felt pressured.
The structure was key : I will be transferring over the set work periods and working methods to my own studies. The emphasis on being effective and working in a smart manner is also a skill I have developed. The customer interaction, along with the colleague interaction, are skills which will help me in the work place in the future. Getting to understand the ethos of the organisation you are working for is key to being able to act on behalf of them, and this internship has helped me understand the ethos of Handelsbanken, which will help me in the future should I pursue a career with them.
Work-like but also conversation going on too. A productive environment to work in. There was always opportunity for conversation which means issues were readily discussed and the team could work together to solve problems.
The placement was well organised - each branch had autonomy to do as they needed with their intern, but head office also got involved via inset days and inductions to ensure we saw as much of the Bank as possible, and didn't feel isolated.
There were training opportunities in head office and the ability to shadow current managers meant development was kept a priority. We were informed that the bank was looking for future leaders and that as interns we represented the next generation of the firm, which made me feel valued.
A job with Handelsbanken is something which I am aiming for after I finish my degree. The work-life balance the bank offers, as well as now understanding how the company works, are both attractive. Being able to go into a job straight after university is a major benefit as it not only takes the pressure off during final year, but it gives you goals to shoot for, something which is a prerequisite of being successful.
As interns we had planned to meet up but there wasn't a convenient time to do so. All the interns were very nice and welcoming and we all kept in contact throughout the process.
I stayed at home during the internship so the cost of living did not have too big of an impact on me. As the drive to work was only 25 minutes fuel demand was not too high either.
Stourbridge is a quiet town so the nightlife was not substantial. We did go out for a staff leaving do and I enjoyed the restaurants and bars we went to.
There were staff leaving do opportunities and other chances to go on trips although these were work related excursions.
Internship (1-4 Months)
30th August 2019