Intern at Lloyds Banking Group

Top Employer
Internship (1-4 Months)
London Central London and City
Review Date
£16,000 - £17,999
Accountancy Administration/Secretarial
Lloyds Banking Group is a Top Employer


The Role



The Role

Role Description

Assisting the team

1. To what extent did you enjoy your work placement or internship?

Not a great extent. My manager was lovey but not always in (not her fault-- she was part time). There was not always someone who could help. Technology was a great struggle, it was so disorganised and led to a lot of wasted time for interns. The tasks set did not always help individual growth, Other tasks were great and really made me feel valued.


2. To what extent did you feel valued by your colleagues?

My manager always made me feel valued and tried her best to give me things to do when she was around. She always checked how I was feeling and was a real ray of sunshine. There was not enough interaction with the whole team due to remote management and agile working.


3. To what extent were you given support and guidance by management/your supervisor(s)?

When someone was in, I got plenty of help but this was not consistent. It would be so much better if managers could have scheduled catch-ups to check not just on work for the company but also personal development and seek to find ways to help every intern to progress further.


4. How busy were you on a daily basis?

The days that my manager was in, I was very busy. The early days of my placement were not busy enough, there was too much sitting around waiting for basic things such as email addresses which should have been ready in advance. Some days near the end were really very empty.


5. How much responsibility were you given during your placement?

Some jobs felt like they were given to me for the sake of filing my time. There were some tasks which were really important where I was really trusted to make good decisions and present my ideas inn meetings with valid justifications. I felt that I was given full responsibility over important orders whilst my managers were on holiday which shows they put a lot of trust in me.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I don't think I have many new skills that I didn't have before. I think that university is more challenging than my placement, there is not much that I can transfer over to my degree and I feel as though some of the time on my internship could be spent preparing myself for the next year of university.


The Organisation

7. What was the general atmosphere in your office?

Really calm most of the time. Some days were very busy and hot desks meant that we didn't always get seats that close to the team. People were very friendly and helpful. It is a very serious office compared to some other floors in the company but that was not much of a problem.


8. How well organised was the overall work placement or internship set up?

The internship was very disorganised and needs serious work. Technology is one great area for improvement--they need to ensure that all interns have access to phones, laptops, emails and drives. It was really demoralising to come into work and not be able to do set tasks because we did not have the tech needed to access data.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

We did not get much training at all. We did not even get e-training videos to help prepare us for the Lloyds working culture at all. We did not know basic company policy for things such as emails and encryption and I think this is a great failure on Lloyd's behalf. They really needed to make sure we had all this information on our first day.


10. What were the perks on your work placement?

  • Subsidised Canteen

11. How appealing are future employment prospects within the organisation?

The company have changed their grad scheme referral system which has made it almost pointless interning with he company for two summers which has been the cause for a loss of morale with a lot of the interns. It makes the prospects at other companies so much ore appealing and worthwhile interning there.



12. Was there a good social scene amongst any fellow placement students/colleagues?

I loved the interns in my team, we had a great work and social relationship.


13. What was the cost of living and socialising in the area you worked in?

The cost was very high--it is so expensive to eat out and go for drinks in London. Travel costs are also incredibly high. It would be great to get an additional bursary to help us have a social life in London because the cost really is too great and it is difficult. Also for those that were not given company accommodation, we had to stay at home and commute which was more costly.


14. What was the Nightlife like in the area you worked?

The night life in London is very good, but of course very expensive. London clubs also have age restrictions on some nights such as Fri and Sat which makes it very difficult to go out clubbing without interfering with your work schedule. I think it would be better for grads as opposed to interns if it is for Fri and Sat club nights.


15. Were there many opportunities to get involved in activities outside of work?

London as a city is full of opportunities if you wish to explore yourself. However, the company has not put much effort into welcoming everyone and ensuring we all get to know each other. It would be nice if they put on social activities for us all so we could all meet each other and learn about each other's roles and experiences.