Intern at Lloyds Banking Group

Top Employer
Internship (1-4 Months)
Leeds Yorkshire and Humberside
Review Date
£18,000 - £19,999
Administration/Secretarial Banking - Commercial Charity/Non Profit

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Lloyds Banking Group is a Top Employer


The Role



The Role

Role Description

Supporting other colleagues in Connect, Community Banking. Leader of Charity Challenge.

1. To what extent did you enjoy your work placement or internship?

I really enjoyed my internship, as it has been very insightful into the world of work. I have gained many employability skills and have learnt how a large coorporation functions. I was amazed by the variety of roles available in a bank. The work wasn't too difficult however I would've preferred if I had more to do, as at some points I had to try create work for myself.


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2. To what extent did you feel valued by your colleagues?

I felt very valued by my colleagues, they took me under their wing and made sure I felt very welcome. I'm naturally outgoing, but even if I was shy, I feel as though my colleagues would've been helpful and kind. Even though my colleagues were more experienced and older, I felt as though I had a place in the conversation, and that I had a valuable opinion.


3. To what extent were you given support and guidance by management/your supervisor(s)?

I was given sufficient guidance, which overall I believe made me get more out of the experience. It gave me the independency to get on with my work days, and solve problems myself - espeically throughout the charity challenge. This will assist me in future jobs, to find answers myself rather than constantly relying on managers.


4. How busy were you on a daily basis?

Some days, I was very busy with working with recruitment, whilst doing the charity challenges. However towards the end of the internship, I had little to do except support my other colleagues. Therefore I used this time to create a powerpoint presentation of my time on the internship, as well as writing my CV, and looking at placements for next summer.


5. How much responsibility were you given during your placement?

I was given little responsibility in terms of work that would affect the running of the business. I did help with assessing, which determined which candidates would become colleagues, and would be talking directly to customers. I had more responsibility with the charity challenge, which I had pretty much a free rein on, and led my team of interns.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I think that my skills have developed over my internship, especially my independence, organisational skills and confidence when carrying out tasks. My communication skills have definitely improved as I have had to create lots of comms for different charity events. These skills will certainly set me up for the future, and can be applied to pretty much any situation.


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The Organisation

7. What was the general atmosphere in your office?

The atmosphere was always cheerful, with someone there to always talk to. Throughout the 10 weeks that I was there, there was several events created by Culture Club which were fun and a good way to get talking to people. It's always busy as well, meaning that I never felt lonely in the office.


8. How well organised was the overall work placement or internship set up?

It was quite well set up, I followed an itinerary given to me by manager for the first 2 weeks, and then I was passed to a colleague, who I supported with work. I had regular check-ins with my manager to see how I was doing. I also got set objectives before my work placement properly started.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

They invested little. I completed the same mandatory training that every colleague does. However I did get opportunities on the placement that other colleagues wouldn't receive, such as networking and shadowing in a variety of departments, giving me a varied knowledge of each part of the business. I found call listening quite interesting.


10. What were the perks on your work placement?

  • Flexi Time

11. How appealing are future employment prospects within the organisation?

I would like to pursue a career in Lloyds after I graduate, though my degree has little to do with banking, I think I can use the skills from it to aid any career I may have. I have used the resources on Lloyds and looked at the graduate scheme, which interests me because throughout the 3 placements, you do something different and get a vast knowledge of the business. This motivates me to do well in my degree, as well as bulking out my CV with more placements in the future.



12. Was there a good social scene amongst any fellow placement students/colleagues?

There was a limited social scene amongst the interns, so I went home pretty much every weekend, as no one fancied socialising due to their long commutes and getting used to the 9-5 lifestyle.Out of work, there weren't social events with my colleagues unfortunately, however I would've liked to have gone for drinks after work. I think this is partly due to the flextra shift patterns in Connect, which is where I was working.


13. What was the cost of living and socialising in the area you worked in?

The cost of living was good, as I got it provided by Lloyds, Prices for food and drink were reasonable.


14. What was the Nightlife like in the area you worked?

I have been out in Leeds, though before my placement, and it was very good.


15. Were there many opportunities to get involved in activities outside of work?

A lot of charity volunteering which I took apart of and and found very satisfactory.


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