Sales Support Intern at BSH

Placement Year (10 Months+)
Milton Keynes Europe
Review Date
£14,000 - £15,999

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The Role



The Role

Role Description

Day to day admin working with trade customers, B2B related. Asnwering their queries and problem solving on daily basis. Taking them through their journey at BSH.

1. To what extent did you enjoy your work placement or internship?

My placement experience has been more than I have initially expected. I have not once struggled to get up and get to work. My colleagues and other interns, alongside the work and duties I have been asigned have made my time enjoyable and worthwile. I would happily stay on and continue with my time here once my placement is over.


2. To what extent did you feel valued by your colleagues?

From day one my colleagues have made me feel welcome and part of the team. We have successfully worked as a group to carry out day to day tasks and projects. They have never made me feel like I am any different to them and even sometimes asked for my help. I believe I have created many valuable relationships with my colleagues.


3. To what extent were you given support and guidance by management/your supervisor(s)?

From the beggining I could alwats rely on my manager and supervisor to help me out. They have always made sure that I feel comfortable asking questions and were more than welcome to answer them. I was able to shadow both of them, as they understood that was the best way for me to learn about the role. My manager was more than happy to give me feedback and report back to my university.


4. How busy were you on a daily basis?

My tasks would mainly consist of day to day administration jobs, therefore the more there was the busier I was. Most days I would have enough to keep me going, but sometimes I would run out of work and have to ask for more. However, on most occassions I would have projects that I could fill my time with.


5. How much responsibility were you given during your placement?

At the beggining of my placement I didn't have much responsibility, which is understandable as I had to train and get into my role. However, as soon as my manager felt I was confident enough she has assgined me my own accounts to look after. I have always had the autonomy and trust within my role. Being given more responsibility has made me feel more valuable within my team.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

There are many skills that I will be taking away with me for my final year of study, one of them being time management and prioritisation. Whilst on placement, I was exposed to many tasks at once, alongside managing my uni workload and covering others when needed. All of the placement students were also offered a time management course, which I believe has also been helpful.


The Organisation

7. What was the general atmosphere in your office?

My office was one of the biggest ones in the building, tehrefore could get quite noisy at times. However, this also meant that there was many people you could have a conversation with and it felt less formal. I have never felt any tensions whilst coming into my office and it was always a nice and friendly atmosphere. I have always enjoyed coming into the office and spending my day there.


8. How well organised was the overall work placement or internship set up?

Everything that we have been promised when starting our internship at BSH has been fulfiled. We have has regular reviews and buddies assinged to help us when needed. When I started my manager and supervisor had a plan for the year for me ready, however they were more than happy for me to go beyond that if I felt like I was capable of doing so.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

As an intern, we have had 3 training courses inclusing presentation skills, time management and managing self. Alongside this we had team building days and a day out at the Gaggenau showroom in London. I have also attended many product training days and an additional presentation skills course at the MK college. My manager has always encouraged me to make the most out of the training opportunities.


10. What were the perks on your work placement?

  • Subsidised Canteen
  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Working from home

11. How appealing are future employment prospects within the organisation?

The company offers so many opportunities, even across BSH in other countries. We've had other placement students on colleagues joining us from Germany, Singapore and more. This I believe makes BSH very appealing for future opportunities as there is so much they can offer. I have also observed that they are more than happy to give opportunities to develop internally. BSH also offer a graduate intern role.



12. Was there a good social scene amongst any fellow placement students/colleagues?

As we have been assigned other placement students as 'buddies', we have straight away been introduced to other interns. We have always spent lunch times together and had regular catch ups. All of the interns have had a group chat and regularly planned to do things after work and even weekends. The great thing about BSH is that there is so many placement students, that you never feel alone and there are always people who are willing to socialise.


13. What was the cost of living and socialising in the area you worked in?

I personally haven't lived in the intern houses as I am from an area nearby and drove to work, therefore I only had the travelling costs. The socialising is not massively expensive, and if you are not living locally in the intern houses, they were always more than happy for me to stay with them if needed. You would have to get a taxi to go to Milton Keynes, however there was always plenty of people to share with therefore wasn't expensive.


14. What was the Nightlife like in the area you worked?

Wolverton doesn't have a lot of nightlife, there is only a pub which is nearby the student houses. However, Milton Keynes central is only a taxi drive away and there are many restaurants and bars that you can go to for a night out. There is also a club in Milton Keynes, Pink Punthers, that seemed to be popular amongst some of the interns.


15. Were there many opportunities to get involved in activities outside of work?

There is a football team that I am aware some boys used to get involved in on Monday nights. There was also some fitness classes every Monday with an instructor coming in, however I am not aware of any other activities outside of work unless it was organised dinners or drinks by our teams or interns.