Customer Service Marketing Coordinator at BSH

Placement Year (10 Months+)
Milton Keynes South East
Review Date
£14,000 - £15,999
Business Management Financial Management Marketing

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The Role



The Role

1. To what extent did you enjoy your work placement or internship?

I very much enjoyed my time working at BSH and would recommend it. The four core company brands (Bosch, Siemens, Neff and Gaggenau) offer a diverse marketing placement experience for incoming placement students. Over the last 12 months I have had the opportunity to work on some major projects that then were launched to thousands of customers. Intern activities and company-wide employee training(s) were also part of the BSH experience. The open and friendly culture harbored at the company allowed me to fit in quickly within my team and over the past few months, develop skills that I can utilize in my future business endeavors.

Overall a highly-recommended experience.


2. To what extent did you feel valued by your colleagues?

From the moment I first sat at my desk I was welcomed, introduced to everyone, and made to feel like I had been working there for months, if not years, already.

When I needed to collaborate with other colleagues, I was always treated like "one of the team" and not an "unhelpful intern". The responsibility delegated to me even reflected that in many projects.


3. To what extent were you given support and guidance by management/your supervisor(s)?

Support & guidance was critical to ensure a positive placement year experience. My manager was always there, helpful and ready to support me with advice and answers to any questions I might have had.

We had weekly meetings where we went over future tasks/projects, worries & concerns, and general "year in industry experience" related topics.

He gave me the freedom to also work on my own (larger) projects within the company, ones that can be of additional value on my CV down the road.


4. How busy were you on a daily basis?

The workload was never really the same. Even the day-to-day tasks varied slightly every week. There were certainly days that were more "boring" than others, but that comes with every job and it wasn't so often that it detracted from the overall experience.

Since BSH is a multinational company, I got to work on projects with people from multiple different countries and those were times were the workload definitely picked up. But having a good manager, I always able to balance it effectively and not feel very rushed to completely a task - in a way that would sacrifice the quality of the final project.


5. How much responsibility were you given during your placement?

As the year progressed, I was gradually given more and more things to do, more and more responsibility. This is of course is a good thing as it eases you into it. You are responsible for major projects by the end that have the potential to launch to thousands of customers.

What was nice was that if the day was "slow", I could always go speak with my manager and get an extra task or two to work on.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

As interns, we had the opportunity to partake in company-wide employee training sessions across various subjects. These in combination with the day-to-day projects and meetings we got to work on definitely made up a set of skills and experience that will be invaluable in my future job applications.


The Organisation

7. What was the general atmosphere in your office?

Atmosphere was friendly and calm most of the time, but loud and fun at other instances. Overall very professional and enjoyable, with everyone willing to help.


8. How well organised was the overall work placement or internship set up?

Everything from recruitment to the company induction, and day-to-day activities was planned head and organized carefully.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

BSH organized intern training days that covered a range of business skill sets along with other events in London.

These included:

Microsoft Suite Advanced Training
Brand Trainings
Managing Workload
Presenting with Impact
Event in London Showroom


10. What were the perks on your work placement?

  • Subsidised Canteen
  • National Travel
  • Financial Bonus
  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Above 25 days holiday

11. How appealing are future employment prospects within the organisation?

I have been offered a position in my field if I choose to return but as my main interest is in the technology industry (Microsoft, Google etc.) I will be looking to getting a position in those types of businesses.



12. Was there a good social scene amongst any fellow placement students/colleagues?

The atmosphere between placement students was friendly, people got along and we organized nights out fairly regularly.


13. What was the cost of living and socialising in the area you worked in?

In my experience, I averaged at about £700-750p/m (including rent).


14. What was the Nightlife like in the area you worked?

The nightlife in Milton Keynes is not particularly
great (at least for 2nd-3rd year University students).


15. Were there many opportunities to get involved in activities outside of work?

Not that much to say here at least in my experience, as the I didn't find that many interesting things to do in Milton Keynes.