Manage customer orders and ensure that customers receive the best service possible through the order lifecycle, to coordinate with global functions to resolve issues on various projects. Perform data analysis to support department and business objectives. Provide technical support for new customer set ups, as well as making necessary requested changes to existing customer accounts.
Working at Cummins provided me with ample opportunity to both improve my current skills and push myself in more unfamiliar settings - providing me with numerous experiences from which I have learnt so much.
Starting out at such a big organisation was a daunting task at first, but Cummins has an excellent placement scheme in place to ensure that you land with both feet on the ground.
The tasks and work I was involved in were the real deal, with my decisions and work actually making a contribution to the company.
I really enjoyed my time at Cummins, I have left the company feeling like i have had a lasting impact - with connections to numerous professionals that will help me in my future careers
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Cummins made me feel very comfortable from the start of my placement year. Regular department trips out for meals and informal team meetings every Friday really helped me to feel like a valued member of the team i was in.
I was a trusted, reliable and vital part of the team by the end of my placement, being offered several additonal responsibilities when the opportunity presented itself.
At Cummins they encourage you to be yourself, which offers some amazing experiences both socially and professionally - I will miss my department and my colleagues i got to work with!
Support and guidance at Cummins was offered from all levels of management whenever you needed it.
At the start of the placement, each month you are provided with training that helps you to adapt to a professional working environment -they also offer an insight into the type of person you are, helping to highlight your strengths as well as set out targets to improve your weaknesses.
Within my department, My supervisor regularly sat with me and guided me through unfamiliar software (higher level excel formulas for example). They are also there for personal support if it is ever needed.
Regular reviews are also done with your supervisor to ensure that you are happy with your work as well as many other things that you may want to discuss.
Cummins is a very safe workspace to come out of your shell and expose yourself to the wealth of experience that is available - there is always help if you need it.
My workload at Cummins varied. Some days I would be constantly busy carrying out my responsibilities - before I knew it, I would be finished for the day!
Other days I would not have much work to do - being in the position I was meant that some days my responisibilities didnt take much of my time up at all.
However, there are ways to improve on the quiet days. Cummins offers numerous opportunities to get involved outside of your job description. They always have projects that need members, team leaders and volunteers.
There is always something for you to do, even if it is not immediately visible!
When I arrived for my first day, I was initially worried about how I would be seen by others at such a big company - I had a fear that they would see me as just a replaceable worker and treat me differently to other members of staff that weren't on a placement year.
I couldn't have been more wrong! From the start I was the owner of several global processes that provided customers with vital information about the products they were purchasing.
The level of responsibility i was given only continued to grow - with colleagues trusting me with managing their accounts and customers, with some deals they have being worth millions of dollars.
The skills I learnt at Cummins will stay with me into my final year at university and beyond.
I've learnt so much over the year I spent at Cummins - some things I would never have known if I didn't do it.
I have learnt about engineering, data analysis, statistical measurements, marketing, finance, logistics and so much more.
I have also learnt a lot about myself - helping me to be the best I can in the tasks I have to complete.
This experience will absolutely help me in my final year of study - I couldn't reccomend a placement at Cummins enough!
An office is an office, so the atmosphere is never going to be 100% fun. There are often quiet periods where not much talking is done, with everyone being too busy to be able to hold a conversation for more than a couple of minutes.
However, there is always opportunity in the day for departments to take a break and talk about something else other than work.
I got on very well with my department so there was never a dull moment where I thought this is too boring or that nobody wants to talk or laugh.
Cummins placement scheme is very well organised. At the start you sit with the previous placement for a couple of weeks to get the hang of the responsibilities you will be taking over.
There is then regular training for the first 4 months of placement to ensure that you are progressing in your role.
All of your equipment needed, such as laptops, bags and safety clothing are provided by the company from the start so you are ready to start asap.
Cummins invests a lot in its employees in terms of training and development.
Regular training and quarterly reviews ensure that you are working at the best level you can.
workshops and volunteering opportunities are also provided to enable staff to do more than just what they are expected to do.
Cummins offers great graduate schemes, with the placements having a good start towards them.
During placement, if you have performed well, they offer you an extra month of employment, usually finishing in August.
Cummins is an international company with business segments all around the world - each offering graduate positions. There is a great chance to carry on working for them after you complete your studies.
At the site i was located, there was 20 other placement students who lived within 30 minutes from the area.
We had regular nights out in the surrounding areas, whether it be a couple in the pub or a night out in the club - we always tried to find something to do.
The area I lived in was very cheap to live in. Rent was £70 a week with an ASDA and an ALDI just down the road.
Socialising was also on the cheaper end, with a large Weatherspoons and numerous pubs just a 5 minute walk away.
heading into the local areas was more expensive - Uber didn't operate in the area so you are left with expensive independent taxis that charged £60 to get back if youre out on a late one.
The nightlife was okay where I worked. Coming from a big student city to a small coastal town was a big change for me, as the nightlife was completely different.
Areas close to the town offered better nightlife, but it came with hefty taxi fares. However trains were very cheap if you weren't out till the early hours of the morning.
I found that there was plenty of activities to do outside of work.
Local sports teams, gyms and swimming pools helped me to keep active and get some fun during the week. Being on the coast also meant a beach (weather pending).
Through Cummins, there was also a social club which offered discounted tickets for trips and events - there is lots of things to do!