4 Day Insight in September in Commercial Banking-Customer Solutions
Very well structured.
Even though we were thrown into the big world of Commercial Banking it was clear that we had a stable point of call with the program runner. The group of people on the Insight week were friendsly, we all lived together and went out for food after work.
All the members of staff that we were shadowing were friendly, and informative of their work. I was able to get an indepth idea on the work that Relationship Managers carry out. The staff had abviously set out their time to assist in any questions we had and were enthusiastic with sharing.
If we were ever unsure on the locations we were meant to be going to, our accomodation, or anything within the week we had a contact that was available around the clock.
We were prepared fully for the Assessment Centre and Interview that was on the last day of the insight.
I learnt a lot about the skills I need to display in my applications for similar roles if I were to apply to other companies. It made me more interested in developing my knowledge and thinking strategically for solving problems.
During the first day we developed many skills, more importantly public speaking and selling.
Very well structured. We were given the week schedule on the first day and followed it the week through. All the shadowing sessions were on time, however, some people needed to commute to Guildford or Croydon from Liverpool Street requiring a 1.5 hour journey. For the most part people had short commutes.
Very enjoyable and friendly. I made great friends in the Insight Week, and even now (november) I still talk to them as we have a group chat. I even visited one of the people for halloween in their uni city.
Everyone made LinkedIn connections and stays in contact. Its been very helpful in developing networking skills
A lot, the whole first day was a series of talks form professional personal developers ranging from improving skills in pitching, public speaking, providing innvoative solutions and personal reflection. We looked a lot about qualities in ourself and others and knowing whether or not they cross back witht the values RBS focuses on.
Personally, almost all of my shadowing opportunities were with senior managers which is a role that you wouldnt get to until being at the company for upwards of 6 years. Whilst I found the experience valuable it would have been nice to see what a recent grad would be doing, or someone who has just finished the grad scheme and is specialising/how they decided what to specialise in.
It was clear from talking to employees within the company which RBS's values were. They prode themselves on being client facing and providing solutions to problems that come about. They do everything to keep the client happy through open communication and their Relationship Managers providing a face to face service. They also value the personal development of their employees through the initatives they provide.
I was reimbursed for travel, including a return train fare from Bristol to London, also the travel incurred int he week communting to offices on the bus, or the return train I got to the Guildford office. I was also put up in a hotel in Central London, fully paid for. RBS expensed food costs incurred through gathering recipts with a maximim of £5 breakfast, £10 Lunch and £15 dinner if the meals wernt provided in the RBS office
Absolutely. I made lots of friends, learnt a lot about the company directly from eployees in their work space. It was clear that the people they get to work with them are people that displace qualities that they want as I didnt meet anyone who was out of characted. They provide customer confidence through delivering a personal service and connections where ever they go.