Technical Support Engineer Review

I was treated like a full time employee and able to input a lot of value in my role and was involved in all the usual office outings. I was given freedom to learn loads as well, and never felt like I was given a task that a regular full time employee wouldn't have been given.

I had the same privileges as any other member of the team and felt like any other part of it, I was given the same training, same tasks and much of the same responsibilities. I was as capable as any other member of the team which meant I had the same learning experiences.

Regular meetings and guidance was given, I was able to steer the direction of what I was doing on my placement to get the experience I wanted, I was even able to get experience in other departments to broaden my horizons and give me other experiences outside of the normal role

Given the nature of customer support there were times that things got very busy. This was ok though and I enjoyed the work and was well balanced with quieter periods. I never felt like I had more to do than I was able to and could get help with my work load if I needed to.

I was tasked with helping to run a customer facing program and was the contact for a program and was responsible for running much of the support focused side of this. I was surprised that a placement student was offered this level of responsibility but it was very welcome and I valued the experience

The lessons I learned about my industry and a working environment were invaluable. They did well to train me not just in their products but for area in which the work was focused. I always felt I had freedom to learn something new if I wanted to and was provided with constant new challenges.

Good sense of comradely and fun environment. Never felt like someone was breathing down my neck to make sure I was still working. Always felt there was time for a laugh or to have a quick break from the work. Overall I think this meant I was more focused when working.

The organisation was good, I had regular meetings where I caught up with how things were going, my performance and what I would want to do after. Towards the end I thought there were a few things I could have been included in and raised this feedback for future placements

They offered me a job on completion of my placement, so I felt very valued. Throughout the placement my performance was shown to me and I was encouraged and praised for the work I did. The time I was allowed to go up to speed with the job made me feel very welcome and valued.

I have a full time job doing what I was doing during the placement but with some extra responsibilities as well. I am really glad to have this role and felt like I earned it with the hard work I put it during my placement period and interest and passion I showed for the company

There was not a specific social scene for the placement students but this wasn't really an issue as you very quickly became integrated into the social scene for your department. This might not have been true for all departments but it was certainly true of the one I worked in.

Subsidised canteen massively reduced the cost of living, there was also lots of local accommodation for renting so transport was not an issue.

Pretty much no nightlife but a few good pubs for socialising with colleagues.

There was multiple opportunities to attend events which meant more experience and you would usually be paid or given holiday.