Customer Service & Business Strategy Intern Review

by American Express

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.6/5
  • The Role
    4.7
  • The Company
    4.9
  • The Culture
    4.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Since my first day, there hasn't been a single day that I haven't enjoyed. The culture at AMEX makes the company have a fantastic environment to work in. It has been a pleasure working with and meeting all the colleagues I have encountered.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • I feel very valued by my colleagues, I have never felt like 'just an intern' at AMEX. All colleagues are happy to have you on the team, and value your contributions. There are so many opportunities on offer and new experiences to take part in, all in which you are welcomed with open arms.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • Support and guidance is always happily offered when needed. Your colleagues want to see you do well and will offer any help they can. Even those who are not in your direct team are always happy to meet and share their knowledge and experiences.

    5/5

  • 4. How busy were you on a daily basis?
  • My capacity has gradually increased since beginning the internship. To begin with I was allowed time to get to grips with my project and as my knowledge increased, I have taken on an increasing workload. I was never bored and always had jobs to complete.

    4/5

  • 5. How much responsibility were you given during your placement?
  • I have been given a good amount of responsibility. The tasks I am set will have a real impact on the project and the business, which is highly motivating.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • Every new skill or new piece of knowledge learnt is transferable into later life. The internship has equipped me with a strong foundation before finishing my degree.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • The atmosphere was always good in the office. If ever someone was under a lot of pressure, all colleagues are happy to help where possible. Everyone is very friendly, and takes the time to get to know each other. It is clear that all colleagues are set on helping the company meet its goals.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • The placement was very well organised. A clear timeline was set from the beginning and all involved knew what to expect. Projects were delivered prior to joining to ensure we had an idea of what we were going to be involved in. There were also events organized for interns in different locations to socialise.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • The company is very invested in training and developing it's staff, and management holds regular meetings to keep track of progress and see where they can help moving forward. Mentors and buddy's are very much encouraged. Everyone wants to see you develop and succeed. I have developed hugely in ten weeks and so can only imagine how much I would develop returning in the future.

    5/5

  • 10. What were the perks on your work placement?
  • Subsidised Canteen

    Subsidised/Company Gym

    Company Parties/Events

    Working from home

    Healthcare/Dental

    5/5

  • 11. How appealing are future employment prospects within the organisation?
  • Future employment prospects at AMEX are very exciting. There are a always opportunities to progress, no matter what level you are. As an intern, the prospect of gaining a graduate scheme position is very motivating, and would be a great way to work out where your professional interests and strengths lie.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • The social scene amongst my fellow interns and colleagues has been amazing. The groups of interns form very good friendships and support each other. I have made friends for life thanks to the internship. Every week there are events organised outside off work, and everyone is always open to trying new activities.

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • The cost of living can be expensive, however it is possible to find cheaper options. Socialising can be done very cheaply and there is something for everyone. There is always something new to see or do, and especially over the summer as an intern it is an excellent place to live and experience for the first time. IT was very easy to settle down.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • The nightlife is great, Brighton is a very lively, fun city to live in. I have absolutely loved it. There are all sorts of different bars, clubs and a huge amount of restaurants to explore. The city comes to life at night, but is equally great in the day time.

    4/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Many opportunities are offered such as networks, team activities, department activities. It is also very easy to find information on any hobbies you my have.

    4/5

    Report this review

Details

Internship (1 Month+)

Business Management, Customer Service, Logistics and Operations

South East

August 2018


View More Reviews