Intern at Enterprise Holdings

Placement Year (10 Months+)
Dublin Republic of Ireland
Review Date
£22,000 - £23,999
Customer Service Sales

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The Role



The Role

Role Description

Intern at Dublin Airport. Customer service based job.

1. To what extent did you enjoy your work placement or internship?

The work we do and the people we get to work with, makes this placement a great place to work. We work really hard but are rewarded even better and work in a motivating environment.


2. To what extent did you feel valued by your colleagues?

Because of the long hours, you spend an awful lot of time with your co workers. Luckily enough, everyone I've worked with has been friendly, helpful and good fun to spend my days with. The branch I work in literally feels like my second family.


3. To what extent were you given support and guidance by management/your supervisor(s)?

It's a hard job to be trained into, so you are kind of thrown into the deep end at first, but any questions you have will always be answered by managers. Team Leaders are also designated to you which makes it easier to know who you should go to if you need anything.


4. How busy were you on a daily basis?

The first six months were crazy busy and when it came into winter the days got very slow. Thankfully there was always so much other stuff to do like projects or phases to keep the days going.


5. How much responsibility were you given during your placement?

Once you and your manager can see that you are comfortable in a position, you are given the responsibility to look after things on your own. It's good to know you're doing a good job and don't have to be watched.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

Learning about sales and customer service has taught me so much about using the skills that I have learned about in college, in the real world of work.


The Organisation

7. What was the general atmosphere in your office?

Everyday we have a positive work environment. We work together, motivate each other and have a great laugh with customers.


8. How well organised was the overall work placement or internship set up?

Really well organised, we've gotten the chance to do everything a graduate would get to do.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

I am always pushed to achieve more and be better. We are all motivated to complete the requirements to stay on in the company and get promoted.


10. What were the perks on your work placement?

  • Sports and Social Club
  • Financial Bonus
  • Company Parties/Events

11. How appealing are future employment prospects within the organisation?

I would love to stay on with this company, the possibilities are endless.



12. Was there a good social scene amongst any fellow placement students/colleagues?

All of the interns get along so well together and I have genuinely made friends for life in this company.


13. What was the cost of living and socialising in the area you worked in?

Working in the airport, it is hard not to spend a fortune on food everyday but it's up to us to bring lunch in considering we have a canteen in the branch.


14. What was the Nightlife like in the area you worked?

"We work hard and we reward hard work". This could not be more true, we are always rewarded with a night out for hitting our targets month by month.


15. Were there many opportunities to get involved in activities outside of work?

Enterprise works with so many charities and always encourages us to get involved in the events they hold to raise money for them. Eg. The 12 hour cycle we did in Dublin Airport last year.