Customer Support Engineer at Cummins

Placement Year (10 Months+)
Darlington North East
Review Date
£20,000 - £21,999
Automotive Engineering Manufacturing Mechanical Engineering

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The Role



The Role

Role Description

Providing Support to our OEMs, i handled the on highway trucks (Leyland DAF)

1. To what extent did you enjoy your work placement or internship?

I enjoyed it very much, Cummins is the best company that i have ever worked for. They invest in their employees and placement students receive the same treatment.


2. To what extent did you feel valued by your colleagues?

I have always felt vauled as i have been given responsibility to control my own work and on projects. i have been included and involved in many projects


3. To what extent were you given support and guidance by management/your supervisor(s)?

my manager gives me freedom to manage my own work, and provides me with support when it is needed


4. How busy were you on a daily basis?

i always had things to do and never really had a point where there was nothing for me to do. as the year progressed i got progressively busier


5. How much responsibility were you given during your placement?

i have been given quite a lot of responsibility with my job, my manager gave me freedom to manage it how i wanted and he provided me with support when needed


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

i have much more technical knowledge and this will aid me in my future career. i have learnt how to stucture my work and day so that i am clear what i have to do and when i need to do it


The Organisation

7. What was the general atmosphere in your office?

very good atmosphere, everyone was always quite busy but had no issue in helping you out if you encountered a problem


8. How well organised was the overall work placement or internship set up?

my placement was more of an actual job so did not require much organising, my manager gave me freedom to experience other departments if i wanted.


9. In terms of personal training and development, to what extent did the company or firm invest in you?

i was taken out on jobs and trusted on large and important projects. we also where supplied with student development modules to develop skills of all sorts


10. What were the perks on your work placement?

  • Flexi Time
  • National Travel
  • Financial Bonus

11. How appealing are future employment prospects within the organisation?

there are many employment opportunities. some of which have the potential of being exciting as you may be exposed to new technologies and products



12. Was there a good social scene amongst any fellow placement students/colleagues?

we had a very good social group in cummins, the placement students worked together on many things


13. What was the cost of living and socialising in the area you worked in?

quite cheap


14. What was the Nightlife like in the area you worked?

there was some nightlife, dont set your expectations too high


15. Were there many opportunities to get involved in activities outside of work?

yes depending on where you looked and what your interested in there where planty of things to get involved in