Customer services officer at Svenska Handelsbanken

Duration
Internship (1-4 Months)
Region
Manchester North West
Review Date
Salary
Less than £ 10,000
Roles
Banking - Commercial Banking - Retail

7.9/10

The Role

7.8

Organisation

8.6

Socialising

7.2

The Role

Role Description

Answering telephone calls from customers with requests such as payments, card queries and technical support for the online banking applications

1. To what extent did you enjoy your work placement or internship?

8/10

2. To what extent did you feel valued by your colleagues?

8/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

6/10

4. How busy were you on a daily basis?

9/10

5. How much responsibility were you given during your placement?

6/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

10/10

The Organisation

7. What was the general atmosphere in your office?

10/10

8. How well organised was the overall work placement or internship set up?

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

9/10

10. What were the perks on your work placement?

  • Flexi Time
  • Financial Bonus
  • Company Parties/Events
7/10

11. How appealing are future employment prospects within the organisation?

9/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

7/10

13. What was the cost of living and socialising in the area you worked in?

5/10

14. What was the Nightlife like in the area you worked?

10/10

15. Were there many opportunities to get involved in activities outside of work?

7/10