Account Manager Support - Intern Review

Very much enjoyed the internship, all was run very smoothly. The tasks varied almost day by day and I was able to enjoy client exposure from an early stage. Every employee who I came into contact with made the experience welcoming and enjoyable, I would definitely recommend this summer internship.

Was given a high amount of responsibility from an early stage allowing me to gain a real understanding of how the company operates. Throughout the summer internship I was treated as if I was a full time employee, taking part in client meetings as well as the weekly team meetings within the branch.

Any support or guidance that was needed was there to be had. However, rather than being forced upon me, I was treated as a full-time employee and support was only given when it was needed as opposed to being unnecessarily forced upon me. Support was available from a range of positions and people within the company.

On the whole I was kept very busy with a continual flow of work in my in tray. There were times where this lapsed however I expect this at any company. When there was a lack of real world work to be done, I had several projects ongoing that I was able to turn my attentions to.

I found a great deal of responsibility placed upon me, from dealing with clients myself to inputting processes on the computer systems. Clearly this was built up over the summer internship and I felt that responsibility came to me at suitable moments given my experience level. This made me feel as though I was a full time employee rather than an intern.

In terms of helping with my degree, there was not too much value added, however there were times where the work I was carrying out helped consolidate what I have learned at university thus far. Key skills applicable to any future work in any aspect of the financial services are communication and dealing with clients, to which I had a lot of exposure during my summer internship.

The general atmosphere was very friendly, open and supportive. The branch was very small in terms of employee numbers enabling me to have great exposure through the summer internship. There was nothing that I would change about the office in which I worked, a very pleasant place to spend eight weeks over the summer.

The summer internship was very well organised and they even catered for my other plans by shifting my dates forward by one week. There were two days spent at Regional Head Office at the beginning and at the end of the internship. Throughout the experience was well organised and had clearly been thought through well.

The main investment in me was the time spent by employees to talk me through key processes and ensuring that I understood what was going on. There were no external training programmes, which could have added an extra element however there were some compulsory online training modules which helped increase understanding.

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No

Average

Relatively poor

No