Account Manager Support Review

by Handelsbanken

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4/5
  • The Role
    4.3
  • The Company
    4.3
  • The Culture
    3.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Really enjoyed the internship. Was placed into a great team with a great atmosphere. I learned so much during my 9-week period here, whereby I received a job at the end of it.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • I felt more valued as time went on as I began to pick up things more and more. I also made less mistakes and had to ask less questions which made me feel like less of a nuisance and more of an asset to the team.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • The support I received was fantastic. I was told that 'there is no such thing as a silly question' and this was proven throughout my internship. Colleagues and management were always available to help and really made an impact on my progress as an intern.

    5/5

  • 4. How busy were you on a daily basis?
  • Very busy. There was always work/tasks that could be done. This was great as it is more interesting if you're busy, also it meant that I was constantly learning and building on my skills.

    4/5

  • 5. How much responsibility were you given during your placement?
  • I was given a significant amount of responsibility considering how short the internship was. Initially, I was given admin/menial tasks to understand the clientele and the basics. Also, I needed to be familiar with the systems used within the bank in order to complete harder tasks, but this came with time and so did greater responsibility.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • I studied History at university, however I had planned to study Economics. My degree gave me analytical skills which are vital in the banking industry, I just needed to hone them to a more quantitative-based subject rather than qualitative-based like History. Overall, the skills I developed during my training, paired with my background in Economics & Maths at A-Level and my History degree made me a suitable candidate for the role.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • A great atmosphere - everybody got along with each other. It was a positive environment to work in, but people could also focus on tasks at hand without being disrupted.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • I think it was extremely organised. I never felt out of the loop or like I was doing something pointless. We were in constant contact with the HR team and the branch found a purpose for me everyday, rather than the stereotypical 'tea-making intern'!

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • I underwent compulsory online training courses to give me the skills and knowledge to carry out my role effectively. I was given a mentor/buddy who helped teach and show me how to complete more difficult tasks. A lot of time went into making sure I kept improving which was nice to see.

    5/5

  • 10. What were the perks on your work placement?
  • 3/5

  • 11. How appealing are future employment prospects within the organisation?
  • Very appealing. I was offered a contract after I completed the internship.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • We met up on various occasions to socialise and also to complete group work. But we always had fun and enjoyed catching up on how we were all doing.

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • I lived at home and commuted via train so not too expensive.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • I didn't particularly go out in the surrounding area during my internship, although from past experiences it's been fantastic.

    4/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Opportunities to go on exercise-related activities with work colleagues or social drinks at bars/restaurants.

    3/5

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Details

Internship (1 Month+)

Commercial Banking, Retail Banking, Banking

Yorkshire and Humberside

September 2017


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