Trainee Commercial Manager Review

by Marks & Spencer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.5/5
  • The Role
    4.2
  • The Company
    3.1
  • The Culture
    3.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • In terms of learning, my experience at M&S was phenomenal, my level of professionalism and my leadership skills have drastically improved. When applying generally for a placement year the concern is you'd be 'the intern', the one who makes coffees and has no real responsibilities, but not at M&S. You are put in a senior position right from the beginning, which at first feels slightly unnatural, but as you get to know your team you develop into the role. I have worked with some amazing people over my time, the only reason I ranked it 8 rather than a 10, is there are some long days, especially in the run up to Christmas.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • I really got along with my team, everyone was very welcoming and supported me in my tougher times.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I have been lucky with some amazing supervisors, fortunately, They knew exactly what I needed in order to succeed. My other supervisors have also been wonderful in reassuring me at times when I wasn't feeling confident and being encouraging when I ask questions about the job.

    4/5

  • 4. How busy were you on a daily basis?
  • Very busy, at times slightly overwhelming, but it was good to have responsibility as I seen that my actions that I had implemented were having great effects on the team and sales. I would have been extremely bored if I were stuck in a placement role where I was just photocopying and filing, whereas at M&S you are up on your feet constantly.

    5/5

  • 5. How much responsibility were you given during your placement?
  • My role was a Commercial Manager, you would therefore be responsible for a department and make commercial decisions to increase sales. You would therefore have a large team you were responsible for, as you are above Section Managers as well and just below Store Manager. If the Store Manager was out, you would cover the store for them, therefore the responsibility was enormous. You would also have plenty of visitors throughout your placement, you would then walk through your department with them highlighting your exceeding sales whilst being prepared for any challenges they may throw at you. Many of these visitors were from the Board of Directors, so there was a lot of pressure to have a good visit.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • The skills I've developed are definitely more life skills, such as dealing with people, difficult situations, customers etc. It's given me a great insight into the working life and what you learn in your degree in real life situations

    4/5

    The Company

  • 7. What was the general atmosphere in your office?
  • For the most part, it was a happy place where members of staff had formed good friendships and working relationships which is part of the reason why I felt so welcome at M&S. Given the nature of retail and its stressful periods, there were times when people were stressed and very busy but it didn't take away from my experience as I also saw those times as fun. The management team also made effort to make sure teams took the pressure off of themselves every once in a while.

    2/5

  • 8. How well organised was the overall work placement or internship set up?
  • Different modules to complete throughout the year, with a review and sign off at the end of each. Also given the opportunity to work in a variety of store types, and attend courses throughout the year which helped our development.

    4/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • I was fully encouraged to undertake as many courses as possible gaining invaluable off the job trainig. In turn, the training and development provided by commercial managers in the store is fantastic. There is an opportunity to learn whatever you want. However what is clear is that your development is driven by you - not the management team. If you don't put yourself forward then you will not be exposed to the full level of opportunity.

    4/5

  • 10. What were the perks on your work placement?
  • Financial Bonus

    Above 25 days holiday

    3/5

  • 11. How appealing are future employment prospects within the organisation?
  • It was made very clear from the start that there is potential to be offered a job at the end. Now been asked to return to the business as a Graduate commercial manager.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Unfortunately there was no other graduates however there many social events and occasions among other management members

    3/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • I relocated for my placement and I found it very expensive and wasn't able to save for my final year I do feel BPP's relocating should maybe get some sort of financial support to those who are able to stay at home. I found it hard to afford to travel home a lot of the time. I did stay in the city centre to save on travel so I paid more than I could have for rent.

    4/5

  • 14. What was the Nightlife like in the area you worked?
  • I lived in the city centre so the nightlife was on my doorstep which was great fun when you were off work or could go for a drink on an evening

    4/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Lots of charity events but nothing really social on a regular basis.

    3/5

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Details

Placement (10 Months+)

North West

July 2017


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