Trainee Commercial Manager Review

by Marks & Spencer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.3/5
  • The Role
    3.2
  • The Company
    3.4
  • The Culture
    3.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I did enjoy the job. There were some difficult times during the beginning and learning how to go from a customer assistant to a commercial manager because colleagues get confused as to your position. Therefore, I found it hard to ask others to complete tasks as they assumed the level of authority was different. I enjoyed visiting different stores as part of my placement and would have liked to have had the opportunity to travel around the country more to see head office and retail customer services.

    3/5
  • 2. To what extent did you feel valued by your colleagues?

    • At times, when visiting other stores, I felt appreciated. However when in others, I found that it can be easy to become a cog in a machine.

    3/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I felt supported by my line manager and an type of conversation was easy to be had about good/bad issues.

    4/5
  • 4. How busy were you on a daily basis?

    • At times in the placement, I found that the individuals I was shadowing did not know exactly what I should be doing. It was difficult to shadow people for long periods of time as I sometimes felt like a nuisance. Later on in the placement when I had my own responsibilities, I was a lot busier and I enjoyed this section more.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I don't think I was given enough responsibility to have my own team and be a leader/manager.

    2/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I think it will help with many skills such as communication, management and negotiation. I was able to use my experiences in work to put forward in my university coursework during the year.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • I got the impression that in retail, time is more valuably spent on the shop floor.

    3/5
  • 8. How well organised was the overall work placement or internship set up?

    • It was well organised

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • I was able to go on relevant courses which were useful.

    4/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Financial Bonus

    Staff Sales/Staff Shop
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • There are many roles within M&S, not just the retail aspect.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • I'm glad I was with another trainee manager as we could talk about the same issues and help each other. it was easier to ask for feedback from a peer and just have someone to talk to.

    3/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I lived at home

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • Liverpool is great!

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Not really.

    3/5
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Details

Placement (10 Months+)

North West

July 2017

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