Customer Relations Coordinator at Nissan UK

Top Employer
Duration
Placement Year (10 Months+)
Region
Rickmansworth Greater London
Review Date
Salary
£18,000 - £19,999
Roles
Accountancy Business Analytics Customer Service

Connect with this company

Nissan UK is a Top Employer

7.8/10

The Role
10.0
Organisation
9.0

Socialising

3.0

The Role

1. To what extent did you enjoy your work placement or internship?

I thoroughly enjoyed my year at Nissan. It has been a great year for personal development as well as professional development. The opportunities are there to take advantage of, and I have made huge improvements in my abilities in analysing data, thinking critically and presenting. I was given so much responsibility over the year by my team and by others in the company, and having a real customer base at the end of my role made things a lot more tangible. It's safe to say Nissan has been a huge influence on how I've been able to manage my own work flow and I feel well prepared for working professionally in the future. Every day has a new challenge and I loved that. It has been one of the best years of my life.

10/10

2. To what extent did you feel valued by your colleagues?

My team were very supportive over the year and we have all become very close over the year. I have relied on my colleagues and they have also relied on me - I felt very valued and proud to be part of my team.

10/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

Fantastic management. Weekly 121s and constant support with anything. I feel like my manager really pushed me to improve the weaknesses I had at the time - namely, challenging skills and reporting - and tackle them directly. I received support where I needed it but I was also left to develop on my own which I respected. I was also encouraged to use my strengths and I was given a lot of freedom to develop my own things. Quarterly reviews really honed in on what to improve. Management support was nothing shy of perfect.

10/10

4. How busy were you on a daily basis?

I had a very balanced schedule which, later on during my placement year, I was able to manage very effectively. Because a lot of the job I was doing was work I created for myself, I dictated my own timetable to a certain extent. Some days were obviously busier than others but I was happy to do the work and it paid off very well.

10/10

5. How much responsibility were you given during your placement?

Huge amount of responsibility. Given responsibility of 70 vehicles on our fleet to begin with, then put in charge of the management of 400 vehicles which were sent to customers and returned; I have trained the business analyst and visited Paris twice. Nissan kindly have given me that opportunity and responsibility which I feel I take taken full advantage of.

10/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I have no doubt that the skills I learned on placement have set me up very well for my final year, and as I mentioned previously, I feel like I have changed significantly as a result of it. My attitude, mindset, confidence, analysing skills and problem solving skills have all improved so much since I began.

10/10

The Organisation

7. What was the general atmosphere in your office?

Very positive atmosphere - constantly wanting to improve and I love the open floor plan.

8/10

8. How well organised was the overall work placement or internship set up?

To begin with there were hiccups with IT which affected the start however overall I believe the overall placement was very well structured and I never felt like things were disorganized.

9/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

I had Access training, Excel training and mindfulness training, as well as mandatory training on CRA. I was also invited to Paris twice which was really pivotal for personal development as I was able to meet the teams there and improve my communication skills. As an IP, I did not expect the level of investment as I received, which I felt was really positive.

9/10

10. What were the perks on your work placement?

  • Flexi Time
  • Subsidised Canteen
  • Sports and Social Club
  • Company Car
  • Subsidised/Company Gym
  • International Travel
  • Company Parties/Events
  • Working from home
9/10

11. How appealing are future employment prospects within the organisation?

Graduate scheme seems very exciting! Moving cross-functionally through the business through 8 month roles seems like a very great experience.

10/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

Social scene was not brilliant - there was a social scene but as the location was outside of London so it made drinks quite difficult. There were a couple of company events, however I would have appreciated it if there was more cross functional events.

3/10

13. What was the cost of living and socialising in the area you worked in?

Cost was relatively low relative to London but still quite high.

4/10

14. What was the Nightlife like in the area you worked?

Bad

1/10

15. Were there many opportunities to get involved in activities outside of work?

Football weekly but apart from that - not much

4/10