Customer Success Assistant at ProspectSoft Ltd

Top Employer
Duration
Placement Year (10 Months+)
Region
Stokenchurch South East
Review Date
Salary
£14,000 - £15,999
Roles
Sales

Connect with this company

ProspectSoft Ltd is a Top Employer

7.9/10

The Role
9.5
Organisation
7.4

Socialising

6.0

The Role

Role Description

Solve and be the point of contact for customer issues and head up the migration process which is a sales oriented role.

1. To what extent did you enjoy your work placement or internship?

I really enjoyed my time at ProspectSoft. I have been given a massive amount of responsibility from the get go. This is something that i would not get at a larger company.

9/10

2. To what extent did you feel valued by your colleagues?

My Peers have been amazing, as a placement student i am not treated as a 'Placement' the only time i have been called an intern or asked to do a menial 'intern' job has been in jest.

10/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

Throughout my placement my manager has been literally by my side sitting next to me. If i have had any issues, he would help me immediately.

8/10

4. How busy were you on a daily basis?

I have been unbelievably busy, this has allowed me to excel as i work best under time constraints and stress.

10/10

5. How much responsibility were you given during your placement?

I have been put in charge of the 'Migration' process which is a business critical function to which our investors look at every month.
I have been given the opportunity to run meetings and attend them on my own all over the country!

10/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I have come so so so far in my placement and learned so much, every last thing i have learned i will be able to transfer into any business.

10/10

The Organisation

7. What was the general atmosphere in your office?

Fun fuelled and busy!

9/10

8. How well organised was the overall work placement or internship set up?

ProspectSoft clearly structure their placement scheme well as it is a business critical function on which it relies.
I have been really impressed with the training and structure.

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

I am able to learn what i want

8/10

10. What were the perks on your work placement?

  • National Travel
  • Financial Bonus
  • Company Parties/Events
5/10

11. How appealing are future employment prospects within the organisation?

I would take a job back at ProspectSoft Hands down.
I am not sure if i will get a job offer, but i have worked really hard to get one and i am hopeful. I know that if ProspectSoft are in a position financally then they will take me back.

7/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

We have had placement nights out.

4/10

13. What was the cost of living and socialising in the area you worked in?

I have been lucky enough to live at home and walk in with ease saving me a massive amount of money.

8/10

14. What was the Nightlife like in the area you worked?

Boring. But oxford is not far away and very very fun.

5/10

15. Were there many opportunities to get involved in activities outside of work?

I played football with the sales team etc for a lot of time after work and there are a huge amount of things available to us.

7/10